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Description
SevenRooms, a guest experience and retention platform, helps hospitality operators acquire, engage and retain more customers -- both on- and off-premise. The platform connects hospitality operators with data across the guest journey, allowing them to drive revenue and profitability. SevenRooms was founded in 2011 and venture-backed both by Amazon, Comcast Ventures, and Providence Strategic Growth. It has dining, hotel F&B and entertainment clients around the world, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina,Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.
Description
T3 specializes in the hospitality sector, operating out of Mumbai and encompassing hotels, resorts, clubs, and restaurants, and provides businesses with effective solutions to automate their entire operational processes. Their CRM for hotels and resorts empowers the hospitality industry to adopt contemporary practices that enhance business operations and facilitates adaptation to innovative business models. The CRM for the hospitality sector efficiently manages and oversees marketing activities, lead generation, inquiry management, customer databases, planning, and scheduling, catering to both single-site and multisite environments. This system ensures rapid access to organizational data for all stakeholders, making data visibility seamless and straightforward. T3 equips hoteliers with a comprehensive platform that integrates various departments, including call centers, marketing, sales, customer service, help desks, inventory management, loyalty programs, and reservation systems, providing clients with a holistic view of their operations. By streamlining these functions, T3 not only enhances operational efficiency but also fosters improved communication and collaboration among departments.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ARP.top
Yes
Atlas Direct Tips
Yes
Bindo POS
Yes
Cendyn CMS
Yes
Cybersource
Yes
FatooraOnline
Yes
Infrasys POS
Yes
Mailchimp
Yes
Meltano
Yes
Olo
Yes
Integrations
ARP.top
No
Atlas Direct Tips
No
Bindo POS
No
Cendyn CMS
No
Cybersource
No
FatooraOnline
No
Infrasys POS
No
Mailchimp
No
Meltano
No
Olo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SevenRooms
Founded
2011
Country
United States
Website
www.sevenrooms.com
Vendor Details
Company Name
T3 Softwares
Founded
2004
Country
India
Website
www.t3softwares.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Waitlist
Alerts/Notifications
Yes
Customer Database
Yes
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
