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Average Ratings 29 Ratings

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support

Description

SessionPBX offers a cloud-based phone system tailored for small teams and service providers. Through an intuitive web portal, administrators can oversee users, extensions, and calling features, while team members benefit from companion softphone applications available on platforms like Windows, macOS, iOS, and Android. This service provides a comprehensive suite of functionalities, including internal calling, voice and video communication, messaging, presence indicators, voicemail capabilities, call forwarding, and SIP trunk connections that customers can select and pay for independently. The Teams Business package enhances the offering by incorporating advanced features such as call flows, business-hours routing, IVR menus, ring groups, call queues, call recording, supervision tools, and detailed reporting. Additionally, the use of QR codes and invitation links streamlines the provisioning process for team applications. While SessionTalk manages the standard service, approved partners also have the opportunity to implement a multi-tenant version of SessionPBX on their own servers and oversee their customers' workspaces, ensuring flexibility and control over the service. This versatility makes SessionPBX an appealing choice for businesses looking to optimize their communication systems.

Description

Thirdlane is built for service providers and MSPs who need a multi-tenant, white-label UCaaS platform with deep API control. It delivers voice, video, chat, and contact center features while giving providers the ability to integrate billing, CRM, and IT workflows with ease. Why providers choose Thirdlane: - True multi-tenant PBX architecture built for scaling to thousands of tenants. - White-label flexibility - deliver a branded experience to your customers. - Thirdlane Connect apps unify messaging, calling, and meetings across all devices. - Built-in Contact Center for sales and support teams. - CRM screen pops and Click-to-Call to boost productivity. - Extensive APIs for automation and third-party integrations. Business outcomes: - Launch branded UCaaS without the heavy R&D cost. - Increase recurring revenue with scalable multi-tenant architecture. - Offer enterprise-grade features at a competitive price point. Thirdlane empowers providers to own their UCaaS offerings end-to-end, increasing margins and ensuring long-term customer loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bandwidth Yes 
Flowroute Yes 
Freshdesk No 
HubSpot CRM No 
Microsoft 365 No 
Microsoft Teams No 
Pipedrive No 
Plivo Yes 
Salesforce No 
SignalWire Yes 
Telnyx Yes 
Twilio Voice Yes 
VoIP.ms Yes 
Vonage SIP Trunking Yes 
Zapier No 
Zendesk No 
Zoho CRM No 

Integrations

Bandwidth No 
Flowroute No 
Freshdesk Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Plivo No 
Salesforce Yes 
SignalWire No 
Telnyx No 
Twilio Voice No 
VoIP.ms No 
Vonage SIP Trunking No 
Zapier Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$20/month
Teams Phone starts at $20/month for five seats, with additional seats at $3/month each. Teams Business starts at $40/month for five seats, with additional seats at $6/month each. Plans include a 14-day free trial. Customers provide and pay their SIP carrier separately. Approved partners can use separate partner pricing.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SessionTalk

Founded

2009

Country

United Kingdom

Website

sessiontalk.io/hosted-pbx

Vendor Details

Company Name

Thirdlane

Founded

2003

Country

United States

Website

www.thirdlane.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

PBX

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

PBX

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Alternatives

No Alternatives

Alternatives