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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ServisBOT is a Conversational AI platform that allows businesses to create chatbots that automate key customer interactions and employee interactions across multiple digital channels. The platform offers low-code tools that allow businesses to create exceptional customer experiences. It can also integrate securely with data from different business systems. Integration with live chat is possible for agent assistance and human handover. Multi-bot orchestration architecture allows for easier building and managing complex conversational AI solutions. It also makes it possible to orchestrate multiple bots on different NLP engines. The platform was designed to assist business people in creating solutions that meet their specific needs. IT can also have more control over the solutions as they grow.

Description

servis.ai is a comprehensive business operations and CRM solution that consolidates workflows for customers and teams into one unified system of record, leveraging AI-driven automation, voice technology, reporting, and various integrations to enhance efficiency and understanding. Users can interact with an AI assistant and voice interface to effortlessly navigate the platform, create or modify records, dictate notes, generate reports, and perform tasks using natural language, accessible on both web and mobile devices. The platform encompasses modules for email, phone, SMS, meetings, tasks, webforms, and offers extensive integrations with popular tools such as Office 365, Zoom, Twilio, and Slack. Additionally, servis.ai features preconfigured application stacks that include suites of related apps specifically designed for workflows in areas like sales, HR operations, field service, or clinics, all of which can be fully customized and interconnected fluidly. The underlying architecture of the platform is based on AWS, utilizing serverless technology and a globally distributed infrastructure to ensure optimal performance, while also providing options for flexible data residency and exposing GraphQL APIs for developers. This combination of features not only streamlines operations but also empowers businesses to adapt to their unique needs effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign No 
Calendly No 
Clockify No 
Cognito Forms No 
Freshdesk No 
Indeed No 
LeadIQ No 
Magento No 
Microsoft Power Automate No 
MySQL No 
Outreach No 
PostgreSQL No 
Quotient No 
SQL Server No 
Tick No 
Vimeo No 
YouCanBookMe No 
YouTube No 
Zapier No 
ZoomInfo No 

Integrations

Adobe Acrobat Sign Yes 
Calendly Yes 
Clockify Yes 
Cognito Forms Yes 
Freshdesk Yes 
Indeed Yes 
LeadIQ Yes 
Magento Yes 
Microsoft Power Automate Yes 
MySQL Yes 
Outreach Yes 
PostgreSQL Yes 
Quotient Yes 
SQL Server Yes 
Tick Yes 
Vimeo Yes 
YouCanBookMe Yes 
YouTube Yes 
Zapier Yes 
ZoomInfo Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$75 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ServisBOT

Founded

2016

Country

United States

Website

www.servisbot.com

Vendor Details

Company Name

servis.ai

Founded

2006

Country

United States

Website

servis.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis No 
Virtual Assistant Yes 

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

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