Average Ratings 3 Ratings

Total
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ServingIntel is a leading provider of transaction management solutions for senior living and family dining that enables you to best serve your guests and increase operating income. We are your guide to navigating change, with the leading-edge capabilities you need and the collaboration you require to deliver results.

Description

VoiceFriend is a cloud-based communication platform that adheres to HIPAA regulations, specifically tailored for organizations that provide care to elderly individuals. Our mission is to enhance the wellbeing of residents, ensure caregivers experience tranquility, strengthen connections with family, and assist staff in their duties. Every day, countless senior living communities, skilled nursing facilities, and PACE programs utilize VoiceFriend’s platform to elevate the quality of care, promote wellness, enhance safety, and boost overall satisfaction. Furthermore, the VoiceFriend platform seamlessly integrates with various systems, including EHRs, property management, and payroll systems, which streamlines data flow and minimizes the time spent on manual data entry, thereby decreasing the likelihood of errors. This level of integration not only enhances operational efficiency but also reinforces our commitment to delivering exceptional care to seniors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveBuilding Yes 
CrandallMenus Yes 
ECP Yes 
Go Icon Yes 
HotSchedules Yes 
InTouchLink Yes 
NetSuite Yes 
PointClickCare Yes 
QuickBooks Online Yes 
Yardi Voyager Yes 

Integrations

ActiveBuilding No 
CrandallMenus No 
ECP No 
Go Icon No 
HotSchedules No 
InTouchLink No 
NetSuite No 
PointClickCare No 
QuickBooks Online No 
Yardi Voyager No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ServingIntel

Founded

1997

Country

United States

Website

www.servingintel.com

Vendor Details

Company Name

VoiceFriend

Founded

2006

Country

United States

Website

www.voicefriend.net

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing Yes 
Building Maintenance No 
Care Planning No 
Event / Activities Planning Yes 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management Yes 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management Yes 
Scheduling Yes 
Staff Management Yes 
Work Order Management Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers No 
For Nursing Homes No 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management No 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

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