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Description
Have you ever thought about the best way to handle your organization's service finances? Look no further than Serviceware. With exceptional Enterprise Service Management, Serviceware boasts a distinctive suite of solutions designed to digitize and automate service processes, addressing challenges across IT, HR, and Customer Shared Services seamlessly. Serving over 900 customers, including eight of the thirty companies on the German DAX-30 stock index, Serviceware plays a vital role in enhancing corporate performance planning and financial management for IT and shared services. Additionally, their new scheduling app offers a hassle-free way for patients and customers to book appointments through the Serviceware Resources scheduler. In a noteworthy development, Serviceware is expanding its collaboration with KPMG, unveiling a joint service offering tailored for businesses working in transfer pricing. Moreover, the BARC Planning Survey 20 has recognized Serviceware Performance with 37 top rankings as a leading vendor for planning and analytics in the DACH region, further solidifying its reputation in the industry. It's clear that Serviceware is setting the standard for service management solutions.
Description
Netinsight ITFM encompasses the entire workflow, beginning with strategic planning and extending through calculation, contract and SLA management with both customers and suppliers, service catalog management, cost allocation, and concluding with online service procurement and reporting tailored for both internal management and external clients. Utilizing netinsight ITFM allows organizations to gain cost transparency within their IT departments, enabling them to manage and control products and services effectively based on operational metrics while also significantly minimizing time and expenses. The netinsight product family has demonstrated its effectiveness across various sectors, establishing our reputation as an innovative leader in the market, evidenced by the sale of over 200,000 licenses. Our clientele ranges from publicly traded global corporations to mid-sized enterprises in diverse industries, reflecting the broad applicability and trust in our solutions. By choosing netinsight ITFM, organizations can optimize efficiency and enhance their service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1000 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Serviceware
Founded
1998
Country
Germany
Website
serviceware-se.com
Vendor Details
Company Name
netinsight
Website
www.nicetec.de/en/products/netinsight-itfm/netinsight-itfm-product-details/
Product Features
Financial Management
Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management