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Average Ratings 15 Ratings
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Description
Have you ever thought about the best way to handle your organization's service finances? Look no further than Serviceware. With exceptional Enterprise Service Management, Serviceware boasts a distinctive suite of solutions designed to digitize and automate service processes, addressing challenges across IT, HR, and Customer Shared Services seamlessly. Serving over 900 customers, including eight of the thirty companies on the German DAX-30 stock index, Serviceware plays a vital role in enhancing corporate performance planning and financial management for IT and shared services. Additionally, their new scheduling app offers a hassle-free way for patients and customers to book appointments through the Serviceware Resources scheduler. In a noteworthy development, Serviceware is expanding its collaboration with KPMG, unveiling a joint service offering tailored for businesses working in transfer pricing. Moreover, the BARC Planning Survey 20 has recognized Serviceware Performance with 37 top rankings as a leading vendor for planning and analytics in the DACH region, further solidifying its reputation in the industry. It's clear that Serviceware is setting the standard for service management solutions.
Description
eResource Scheduler (eRS) is an enterprise resource management & scheduling software that provides teams with everything spreadsheets can’t—real-time visibility, drag-and-drop scheduling, capacity planning, timesheets, financials, forecasting, and reporting—all in one intuitive software. Whether you manage 50 or 5000 resources, eRS keeps your resources planned, billable, and utilized.
eResource Scheduler offers powerful scheduling capabilities, including drag-and-drop scheduling, semi-auto scheduling, and intelligent resource requests. Resource requests don’t just capture needs; they provide system-generated matches, complete with scores, so staffing is faster and more precise. The eRS mobile app enables teams to view schedules, enter and approve timesheets, and receive real-time updates anytime, anywhere.
eResource Scheduler doesn’t stop at scheduling because every resource decision carries financial weight, and eRS makes it visible. Timesheet tracking ensures planned hours flow directly into actuals, color-coded heatmaps and forecasting tools highlight workload gaps in advance, while financial dashboards track costs, revenue, and profit for every client, project, or role. eRS enables organizations to connect resource allocation directly to business impact and project profitability.
With management reports, organizations can monitor utilization, availability, progress, and financial performance. With granular user access rights, teams can collaborate while sensitive data stays secure. Administrators define exactly who can view or edit schedules, financials, or timesheets. eRS connects seamlessly with your go-to platforms.
Trusted across industries, eRS turns scheduling from guesswork into growth, with visibility into the dollar impact of every allocation.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Calendar
No
Jira
No
Jira Work Management
No
Microsoft Outlook
No
Slack
No
Integrations
Google Calendar
Yes
Jira
Yes
Jira Work Management
Yes
Microsoft Outlook
Yes
Slack
Yes
Pricing Details
$1000 per month
Free Trial
No
Free Version
No
Pricing Details
$5/monthly/resource
Clients can choose from monthly or annual billing terms. Annual billing offers discounted pricing.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Serviceware
Founded
1998
Country
Germany
Website
serviceware-se.com
Vendor Details
Company Name
Enbraun Technologies
Founded
2011
Country
India
Website
www.eresourcescheduler.com
Product Features
Financial Management
Budgeting & Forecasting
Yes
Cash Management
Yes
Consolidation / Roll-Up
Yes
Currency Management
Yes
Financial Reporting
Yes
Investment Management
Yes
Project Management
Yes
Revenue Recognition
Yes
Risk Management
Yes
Tax Management
Yes
Product Features
Employee Scheduling
Appointment Management
Yes
Automated Scheduling
No
Calendar Management
Yes
Employee Database
Yes
Group Scheduling
Yes
Messaging
Yes
Mobile Access
Yes
Payroll Management
No
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
No
Shift Swapping
No
Time Clock
No
Time Tracking
Yes
Vacation / Leave Tracking
Yes
Project Planning
Agile Methodologies
No
Budget Management
No
Collaboration Tools
No
Due Date Tracking
No
Gantt Charts
Yes
Kanban Board
No
Prioritization
No
Progress Tracking
Yes
Resource Management
Yes
Task Management
No
Template Management
No
Traditional Methodologies
No
Resource Management
Capacity Management
Yes
Data Visualization
Yes
Demand Forecasting
Yes
Drag & Drop
Yes
Employee Scheduling
Yes
Filtered Search
Yes
Resource Allocation
Yes
Skills Tracking
Yes
Utilization Management
Yes
