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Description
ServiceWarrior serves as a reliable solution for optimizing workforce efficiency, specifically designed for field service organizations aiming to enhance the productivity of both field technicians and administrative personnel. The platform allows technicians to access work orders instantly, manage payments, gather customer signatures, and engage in seamless communication with the office. Simultaneously, managers and office staff benefit from the ability to monitor technician locations and workflows, issue work orders, maintain compliance with DOT regulations through detailed reporting, and minimize paperwork. Compatible with any Android device, ServiceWarrior enables users to enter new customer information, generate work orders, identify the closest driver, and assign tasks to them in under a minute. Additionally, it offers various cost-saving features, such as fuel expense tracking, simplified monitoring of field employees' working hours, on-the-spot payment collection, and effective inventory management. This comprehensive tool not only streamlines operations but also improves overall service delivery for field service companies.
Description
Leaders at numerous home care, hospice, and community care agencies utilize CellTrak VisitManager for their aides and volunteers, ensuring a dependable solution that handles over a million care visits each week. The VisitManager app offers a comprehensive and adaptable solution designed for the needs of caregivers. Field workers receive real-time updates on client information, schedules, and personalized service plans, allowing them to efficiently document their services right at the point of care. They appreciate the convenience of automated time and mileage tracking, as well as the streamlined paperwork process, alongside enhanced communication and location awareness features on their mobile devices. Meanwhile, office personnel benefit from unprecedented visibility into field operations through real-time alerts and the ability to track caregiver locations in relation to clients. This leads to significant time savings, decreased frustrations, and a substantial reduction in paperwork, ultimately enhancing the overall quality of care provided. Additionally, the integration of this technology fosters better coordination between caregivers and administrative staff, further improving service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DesertMicro
Founded
1787
Country
United States
Website
www.servicewarrior.com
Vendor Details
Company Name
CellTrak Technologies
Website
www.celltrak.com/hubfs/Website_Files/ResourcesPdfs/VM_2016.pdf
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Home Health Care
Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Home Health Care
Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting