Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
Description
iSpring Suite course authoring software allows you to create engaging eLearning courses using interactive assessments, quizzes, dialogue simulations, screencasts, and video training.
Because it works in the familiar PowerPoint environment, the interface is easy to use and intuitive. It also has all the necessary features within one tool. iSpring Suite has no learning curve and is perfect for those who are working under tight deadlines. It will save you time and effort every day.
iSpring Cloud, which is included in the iSpring Suite Max plan, is an online space for course authoring and collaboration. It allows you to streamline your course creation experience by creating courses online with your team.
iSpring Suite supports all eLearning standards, both old and new: SCORM 1.2 and SCORM 2004 AICC, cmi5 and xAPI Tin Can.
API Access
Has API
No
API Access
Has API
No
Integrations
Kriya Stack
No
Microsoft PowerPoint
No
Moodle
No
iSpring LMS
No
Integrations
Kriya Stack
Yes
Microsoft PowerPoint
Yes
Moodle
Yes
iSpring LMS
Yes
Pricing Details
$2990.00/year
Price is for up to 20 users.
Free Trial
No
Free Version
No
Pricing Details
$720.00
Incredible value at a reasonable price! Volume, academic, non-profit, and freelancers discounts are available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServiceSkills
Country
United States
Website
www.serviceskills.com
Vendor Details
Company Name
iSpring Solutions, Inc.
Founded
2001
Country
United States
Website
www.ispringsolutions.com/ispring-suite
Product Features
Course Authoring
Content Import / Export
No
Course Publishing
No
Gamification
No
Instructor-Led Courses
No
Interactive Content
No
PowerPoint Conversion
No
Self-Paced Courses
No
Storyboarding
No
Template Management
No
Test / Quiz Creation
No
Video Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
Yes
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No
Product Features
Course Authoring
Content Import / Export
Yes
Course Publishing
Yes
Gamification
No
Instructor-Led Courses
Yes
Interactive Content
Yes
PowerPoint Conversion
Yes
Self-Paced Courses
Yes
Storyboarding
No
Template Management
Yes
Test / Quiz Creation
Yes
Video Management
Yes
eLearning Authoring Tools
Content Import / Export
Yes
Course Publishing
Yes
Gamification
No
Instructor-Led Courses
Yes
Interactive Content
Yes
PowerPoint Conversion
Yes
Self-Paced Courses
Yes
Storyboarding
No
Template Management
Yes
Test / Quiz Creation
Yes
Video Management
Yes
Instructional Design
Content Import / Export
Yes
Course Publishing
Yes
Gamification
No
Instructor-Led Courses
No
Interactive Content
Yes
PowerPoint Conversion
Yes
Self-Paced Courses
Yes
Storyboarding
No
Template Management
Yes
Video Management
Yes
Assessments
Yes
SCORM
Yes