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Description

ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.

Description

iSpring Suite course authoring software allows you to create engaging eLearning courses using interactive assessments, quizzes, dialogue simulations, screencasts, and video training. Because it works in the familiar PowerPoint environment, the interface is easy to use and intuitive. It also has all the necessary features within one tool. iSpring Suite has no learning curve and is perfect for those who are working under tight deadlines. It will save you time and effort every day. iSpring Cloud, which is included in the iSpring Suite Max plan, is an online space for course authoring and collaboration. It allows you to streamline your course creation experience by creating courses online with your team. iSpring Suite supports all eLearning standards, both old and new: SCORM 1.2 and SCORM 2004 AICC, cmi5 and xAPI Tin Can.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Kriya Stack No 
Microsoft PowerPoint No 
Moodle No 
iSpring LMS No 

Integrations

Kriya Stack Yes 
Microsoft PowerPoint Yes 
Moodle Yes 
iSpring LMS Yes 

Pricing Details

$2990.00/year
Price is for up to 20 users.
Free Trial No 
Free Version No 

Pricing Details

$720.00
Incredible value at a reasonable price! Volume, academic, non-profit, and freelancers discounts are available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ServiceSkills

Country

United States

Website

www.serviceskills.com

Vendor Details

Company Name

iSpring Solutions, Inc.

Founded

2001

Country

United States

Website

www.ispringsolutions.com/ispring-suite

Product Features

Course Authoring

Content Import / Export No 
Course Publishing No 
Gamification No 
Instructor-Led Courses No 
Interactive Content No 
PowerPoint Conversion No 
Self-Paced Courses No 
Storyboarding No 
Template Management No 
Test / Quiz Creation No 
Video Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Product Features

Course Authoring

Content Import / Export Yes 
Course Publishing Yes 
Gamification No 
Instructor-Led Courses Yes 
Interactive Content Yes 
PowerPoint Conversion Yes 
Self-Paced Courses Yes 
Storyboarding No 
Template Management Yes 
Test / Quiz Creation Yes 
Video Management Yes 

eLearning Authoring Tools

Content Import / Export Yes 
Course Publishing Yes 
Gamification No 
Instructor-Led Courses Yes 
Interactive Content Yes 
PowerPoint Conversion Yes 
Self-Paced Courses Yes 
Storyboarding No 
Template Management Yes 
Test / Quiz Creation Yes 
Video Management Yes 

Instructional Design

Content Import / Export Yes 
Course Publishing Yes 
Gamification No 
Instructor-Led Courses No 
Interactive Content Yes 
PowerPoint Conversion Yes 
Self-Paced Courses Yes 
Storyboarding No 
Template Management Yes 
Video Management Yes 
Assessments Yes 
SCORM Yes 

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