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Description

ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.

Description

dominKnow | ONE is a cloud-based platform designed to support the full lifecycle of learning content—from creation and translation through dynamic delivery and continuous updates. Rather than treating authoring, localization, and publishing as separate steps or tools, dominKnow | ONE brings them together in a single environment built for scale and long-term maintenance. Teams can create structured learning content, responsive modules, and software simulations within one platform, then manage all language versions inside a single course using AI-assisted translation and review workflows. This approach eliminates the need to duplicate courses by language or audience and significantly reduces the operational overhead typically associated with localization and global updates. Content can be delivered in multiple ways from the same source: packaged for LMSs using SCORM, AICC, or xAPI, published dynamically as web-based learning or searchable knowledge base content, or output for print and presentation use. Updates are made once and pushed instantly wherever the content is delivered, without republishing packages, reassigning learners, or resetting progress. Built as a web-based, collaborative system, dominKnow | ONE supports real-time authoring, review, and reuse across teams and projects. Shared content, centralized assets, and structured components make it possible to support multiple audiences and delivery points while maintaining consistency, governance, and control as learning programs grow.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

EdTek LMS Services No 
Meridian Global LMS No 
Watershed No 

Integrations

EdTek LMS Services Yes 
Meridian Global LMS Yes 
Watershed Yes 

Pricing Details

$2990.00/year
Price is for up to 20 users.
Free Trial No 
Free Version No 

Pricing Details

$1997/year/user
Business - $1997/year per author
Powerful authoring for small teams with big training ambitions.

Business Plus - $2497/year per author
Authoring for teams of 5 or more looking for greater power and efficiency in the content development workflow.

Enterprise: Contact us
For Large teams requiring advanced authoring and granular control of deployment and security options.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ServiceSkills

Country

United States

Website

www.serviceskills.com

Vendor Details

Company Name

dominKnow, Inc.

Founded

1997

Country

Canada

Website

www.dominknow.com

Product Features

Course Authoring

Content Import / Export No 
Course Publishing No 
Gamification No 
Instructor-Led Courses No 
Interactive Content No 
PowerPoint Conversion No 
Self-Paced Courses No 
Storyboarding No 
Template Management No 
Test / Quiz Creation No 
Video Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Product Features

Course Authoring

Content Import / Export Yes 
Course Publishing Yes 
Gamification Yes 
Instructor-Led Courses No 
Interactive Content Yes 
PowerPoint Conversion Yes 
Self-Paced Courses Yes 
Storyboarding Yes 
Template Management Yes 
Test / Quiz Creation Yes 
Video Management Yes 

Training

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring Yes 
Built-in LMS Yes 
Certification Management Yes 
Corporate / Business Yes 
Learner Portal No 
Mobile Learning Yes 
Simulation Yes 
Synchronous Learning Yes 
Training Companies Yes 
eCommerce No 

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