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Description

ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.

Description

The TIS Integrated eLearning Platform offers 200+ courses in safety, compliance, governance, mental health literacy, leadership, supervisor soft skills, microlearning, robust assessments, comprehensive reporting, and more. Our LMS features include the ability to assign courses and pass rates and our API to return results back into customers' systems. Use as a stand-alone platform or integrate into your existing LMS. Anything on the platform can also be modified to meet customer needs. We can upload videos and assist with creating assessments. The reporting package is free and provides crucial evidence of competence as well as compliance. We offer many languages and currently have courses in English, Spanish and French. There are two options for pricing: 1. Pay per-use without a lock-in contract or 2. Annual unlimited-use plans

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$2990.00/year
Price is for up to 20 users.
Free Trial No 
Free Version No 

Pricing Details

$15 per person per course
Pay-per-use at USD $15 per person per course, or annual unlimited use plans starting at USD $20 per person for customers with 500 employees using the Platform.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ServiceSkills

Country

United States

Website

www.serviceskills.com

Vendor Details

Company Name

Training Improvement Solutions (TIS)

Founded

2014

Country

Australia

Website

tistraining.com

Product Features

Course Authoring

Content Import / Export No 
Course Publishing No 
Gamification No 
Instructor-Led Courses No 
Interactive Content No 
PowerPoint Conversion No 
Self-Paced Courses No 
Storyboarding No 
Template Management No 
Test / Quiz Creation No 
Video Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Product Features

Compliance Training

Multiple Locations / Departments Yes 
Online / Self-Paced Yes 
Anti-Bribery Training Yes 
Certification Management No 
Conflicts of Interest Training Yes 
Content Builder No 
Customer Service Standards No 
Customizable Branding Yes 
Diversity Training Yes 
Fair Disclosure Yes 
Federal / State Regulation Compliance No 
Gamification Yes 
Harassment / Discrimination Training Yes 
Industry-Specific Courses Yes 
Instructor-Led Training No 
Interactive Quizzes Yes 
Progress Tracking Yes 
Reporting / Analytics Yes 
Role-Specific Versions No 
Security / Privacy Training No 
Text / Email Reminders No 
Workplace Safety Yes 

Diversity Training

Completion Certificates Yes 
Customizable Branding Yes 
Customizable Training Courses Yes 
Interactive Quizzes Yes 
Online / Self-Paced Yes 
Progress Tracking Yes 
Real-Life Scenarios No 
Text / Email Reminders No 

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Corporate / Business No 
Customizable No 
Gamification No 
Learner Portal No 
Mobile Learning No 
Open Source No 
SCORM Compliance No 
Synchronous Learning No 
Video Conferencing No 
eCommerce No 
eLearning Companies No 

Microlearning

Adaptive Learning No 
Asynchronous Learning No 
Built-In Course Authoring No 
Content Library No 
Evaluation Management No 
Gamification No 
Leaderboards No 
Progress Tracking No 
Quizzes No 
Rewards Management No 

Safety Management

Audit Management No 
Corrective / Preventive Actions No 
Incident Management No 
Injury Reporting No 
Inspection Management No 
OSHA Recordkeeping No 
Safety Risk Assessment No 
Training Management Yes 

Sexual Harassment Training

Completion Certificates Yes 
Customizable Branding No 
Federal / State Regulation Compliance No 
Industry-Specific Courses Yes 
Interactive Quizzes Yes 
Multiple Locations / Departments No 
Online / Self-Paced Yes 
Progress Tracking No 
Real-Life Scenarios Yes 
Role-Specific Versions No 
Text / Email Reminders No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS Yes 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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