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Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
Description
The TIS Integrated eLearning Platform offers 200+ courses in safety, compliance, governance, mental health literacy, leadership, supervisor soft skills, microlearning, robust assessments, comprehensive reporting, and more. Our LMS features include the ability to assign courses and pass rates and our API to return results back into customers' systems. Use as a stand-alone platform or integrate into your existing LMS. Anything on the platform can also be modified to meet customer needs. We can upload videos and assist with creating assessments. The reporting package is free and provides crucial evidence of competence as well as compliance. We offer many languages and currently have courses in English, Spanish and French. There are two options for pricing: 1. Pay per-use without a lock-in contract or 2. Annual unlimited-use plans
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
$2990.00/year
Price is for up to 20 users.
Free Trial
No
Free Version
No
Pricing Details
$15 per person per course
Pay-per-use at USD $15 per person per course, or annual unlimited use plans starting at USD $20 per person for customers with 500 employees using the Platform.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServiceSkills
Country
United States
Website
www.serviceskills.com
Vendor Details
Company Name
Training Improvement Solutions (TIS)
Founded
2014
Country
Australia
Website
tistraining.com
Product Features
Course Authoring
Content Import / Export
No
Course Publishing
No
Gamification
No
Instructor-Led Courses
No
Interactive Content
No
PowerPoint Conversion
No
Self-Paced Courses
No
Storyboarding
No
Template Management
No
Test / Quiz Creation
No
Video Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
Yes
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No
Product Features
Compliance Training
Multiple Locations / Departments
Yes
Online / Self-Paced
Yes
Anti-Bribery Training
Yes
Certification Management
No
Conflicts of Interest Training
Yes
Content Builder
No
Customer Service Standards
No
Customizable Branding
Yes
Diversity Training
Yes
Fair Disclosure
Yes
Federal / State Regulation Compliance
No
Gamification
Yes
Harassment / Discrimination Training
Yes
Industry-Specific Courses
Yes
Instructor-Led Training
No
Interactive Quizzes
Yes
Progress Tracking
Yes
Reporting / Analytics
Yes
Role-Specific Versions
No
Security / Privacy Training
No
Text / Email Reminders
No
Workplace Safety
Yes
Diversity Training
Completion Certificates
Yes
Customizable Branding
Yes
Customizable Training Courses
Yes
Interactive Quizzes
Yes
Online / Self-Paced
Yes
Progress Tracking
Yes
Real-Life Scenarios
No
Text / Email Reminders
No
Learning Management Systems (LMS)
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Corporate / Business
No
Customizable
No
Gamification
No
Learner Portal
No
Mobile Learning
No
Open Source
No
SCORM Compliance
No
Synchronous Learning
No
Video Conferencing
No
eCommerce
No
eLearning Companies
No
Microlearning
Adaptive Learning
No
Asynchronous Learning
No
Built-In Course Authoring
No
Content Library
No
Evaluation Management
No
Gamification
No
Leaderboards
No
Progress Tracking
No
Quizzes
No
Rewards Management
No
Safety Management
Audit Management
No
Corrective / Preventive Actions
No
Incident Management
No
Injury Reporting
No
Inspection Management
No
OSHA Recordkeeping
No
Safety Risk Assessment
No
Training Management
Yes
Sexual Harassment Training
Completion Certificates
Yes
Customizable Branding
No
Federal / State Regulation Compliance
No
Industry-Specific Courses
Yes
Interactive Quizzes
Yes
Multiple Locations / Departments
No
Online / Self-Paced
Yes
Progress Tracking
No
Real-Life Scenarios
Yes
Role-Specific Versions
No
Text / Email Reminders
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
Yes
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
Yes
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No