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Description

ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.

Description

Maximize the return on investment of your Microsoft 365 subscription. Your employees will benefit from e-learning programs that are constantly updated and expert-led. Reduce support costs, improve end-user adoption, and increase employee satisfaction. We do things a little differently at Storyals. We understand that bringing about change takes time, and that every organization is different. Our world-class training is delivered by a combination of unique instructor-led programs and on-demand courses to help you develop digital skills for the workplace. We are passionate about our work and believe that no organization can afford to not make digital up-skilling a priority.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 No 
Microsoft 365 Copilot No 
Microsoft 365 Copilot for Sales No 
Microsoft Copilot No 
Microsoft Loop No 
Microsoft OneDrive No 
Microsoft OneNote No 
Microsoft Outlook No 
Microsoft Planner No 
Microsoft PowerPoint No 
Microsoft SharePoint No 
Microsoft Sway No 
Microsoft Teams No 
Microsoft To Do No 

Integrations

Microsoft 365 Yes 
Microsoft 365 Copilot Yes 
Microsoft 365 Copilot for Sales Yes 
Microsoft Copilot Yes 
Microsoft Loop Yes 
Microsoft OneDrive Yes 
Microsoft OneNote Yes 
Microsoft Outlook Yes 
Microsoft Planner Yes 
Microsoft PowerPoint Yes 
Microsoft SharePoint Yes 
Microsoft Sway Yes 
Microsoft Teams Yes 
Microsoft To Do Yes 

Pricing Details

$2990.00/year
Price is for up to 20 users.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ServiceSkills

Country

United States

Website

www.serviceskills.com

Vendor Details

Company Name

Storyals

Founded

2018

Country

Sweden, United States, Middle East

Website

storyals.com

Product Features

Course Authoring

Content Import / Export No 
Course Publishing No 
Gamification No 
Instructor-Led Courses No 
Interactive Content No 
PowerPoint Conversion No 
Self-Paced Courses No 
Storyboarding No 
Template Management No 
Test / Quiz Creation No 
Video Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Product Features

Learning Experience Platforms

Built-in Course Authoring Yes 
Content Sharing Yes 
Employee Portal No 
Gamification Yes 
Microlearning No 
Mobile Learning Yes 
Multi-User Collaboration Yes 
Recommendations Yes 
Reporting/Analytics Yes 
Self-Service Content Curation Yes 
Social Learning No 
Third Party Course Library Yes 

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring Yes 
Corporate / Business Yes 
Customizable Yes 
Gamification Yes 
Learner Portal Yes 
Mobile Learning Yes 
Open Source No 
SCORM Compliance Yes 
Synchronous Learning Yes 
Video Conferencing Yes 
eCommerce No 
eLearning Companies No 

Training

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring Yes 
Built-in LMS Yes 
Certification Management Yes 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation No 
Synchronous Learning Yes 
Training Companies Yes 
eCommerce Yes 

Alternatives

Alternatives

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