Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.
Description
Ecratum is a B2B platform designed to streamline the way manufacturers across various sectors manage their relationships with clients and suppliers swiftly and effectively. With a strong emphasis on Supplier Relationship Management and Customer Service Management, ecratum provides a range of Software-as-a-Service solutions that can be deployed quickly and cost-effectively. Catering to both small and large enterprises, the platform is accessible to anyone with an internet connection and a web browser, allowing for immediate use. Ecratum is committed to helping manufacturing professionals tackle their repetitive and labor-intensive tasks, enabling them to concentrate on their most important responsibilities. By empowering small and medium-sized manufacturers and traders to take control of their supplier and customer dynamics, ecratum plays a vital role in enhancing efficiency, reducing risks, and securing a competitive edge. Use ecratum to potentially halve your processing time by utilizing a single, unified platform, ultimately fostering better collaboration and productivity within the manufacturing ecosystem.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$600 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ServiceCentral
Founded
1991
Country
United States
Website
servicecentral.com/products/servicenetwork/
Vendor Details
Company Name
ecratum
Founded
2013
Country
Germany
Website
ecratum.com
Product Features
Warranty Management
Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking
Product Features
Vendor Management
Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking