Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.
Description
New clients have the opportunity to register for Feedback and eDesk completely at no cost until the end of September, with absolutely no hidden charges, commitments, or risks involved, and no credit card needed. Elevate your business's reputation by gathering more reviews from satisfied customers, as xSellco Feedback allows you to direct customer reviews wherever you desire. An impressive 95% of consumers consult reviews about your business and products prior to making a purchase decision. Set up straightforward targeting rules to focus only on your pleased customers when sending out review requests through email, utilizing criteria such as timely delivery, past positive feedback, and items bought. Take advantage of effective email templates that can be customized with your logos and product images, or design your own emails that reflect your unique brand identity. Enhance the personalization of your emails using dynamic placeholders for customer names, product details, and more, ensuring a tailored communication experience. Additionally, xSellco Feedback integrates effortlessly with all your sales platforms, enabling you to enhance your Amazon Feedback and overall online reputation from a single dashboard, thus facilitating the acquisition of more reviews. By streamlining this process, you can not only increase customer engagement but also foster long-term loyalty through effective communication.
API Access
Has API
No
API Access
Has API
No
Integrations
Walmart
No
eDesk
No
Pricing Details
$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial
No
Free Version
No
Pricing Details
$79.00/month
Pricing is ticket based. Add unlimited users.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServiceGuru
Country
United States
Website
www.serviceguru.com
Vendor Details
Company Name
xSellco
Founded
2012
Country
Ireland
Website
www.xsellco.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
No
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
No
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No