Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.
Description
Providing prompt service is essential for maintaining customer satisfaction. The Welcome Station Kiosk simplifies the drop-off experience by allowing customers to check in independently via an intuitive touchscreen interface designed for auto repair. By entering their phone number, customers can quickly access their details for a speedy check-in, benefiting both new and returning clients. Additionally, the Welcome Station Kiosk offers customers the opportunity to select extra services tailored to their location, current weather conditions, and seasonal needs. Once these additional options are chosen, they seamlessly integrate into your shop management system's daily workflow. This approach ensures customers feel no pressure, as they are empowered to enhance their service experience themselves! Moreover, the kiosk promotes a more efficient operation, ultimately leading to a better overall experience for both the business and its clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServiceGuru
Country
United States
Website
www.serviceguru.com
Vendor Details
Company Name
Bolt On Technology
Founded
2008
Country
United States
Website
www.boltontechnology.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
No
Product Features
Kiosk
Activity Reservations
No
Digital Signature
Yes
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
Yes