Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Top-tier Maintenance Management Software.
ServiceForge is a platform that will help you manage your teams, equipment and business operations.
Human error can be reduced by as much as 1%
Reduces operational costs by 15%
Productivity increases by 48% for teams
Smart Asset Management with ServiceForge
- All the information is at your fingertips
- Forget about paperwork
- Simplify the equipment control
Control dataflow using the integration module!
Need something customized?
Our team can customize any integration or specific mechanics to your business using ServiceForge's flexibility and modularity.
Need more mobility? ServiceForge Mobile app simplifies processes and maximizes the efficiency of your maintenance staff.
Pay once and use forever. The cost of the system is determined by the number of modules and the needs of your company.
Visit our website for more information or contact us.
Description
An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Avaya Cloud Office
No
Cisco CX Cloud
No
Genesys Cloud CX
No
Google Meet
No
Jobber
Yes
Microsoft Teams
No
ServiceTitan
Yes
Zoom
No
Integrations
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
Genesys Cloud CX
Yes
Google Meet
Yes
Jobber
No
Microsoft Teams
Yes
ServiceTitan
No
Zoom
Yes
Pricing Details
$349
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServiceForge
Founded
2023
Country
United States
Website
www.serviceforge.com
Vendor Details
Company Name
Tomato.ai
Country
United States
Website
tomato.ai/
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes