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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Attract more clients and enhance support interactions through live video chat, screen sharing, and user monitoring, all seamlessly incorporated into your website. This tool provides valuable insights into your customers' purchasing journeys. You will receive alerts when customers access pages of significant value, allowing you to engage in live video chats at any moment. Additionally, you can gain an understanding of how users discovered your site, ensuring that their buying experience is personalized right from their initial click. ServiceBell collaborates with Intercom to facilitate engaging interactions via video chat and screen sharing. It also syncs with Calendly, making it simple for your customers to arrange calls with your team. Furthermore, ServiceBell partners with Clearbit Reveal to notify you when high-potential leads visit your site. Don't miss the chance to request a demo today and discover how ServiceBell can empower businesses of all sizes to foster stronger connections with their customers. Notably, ServiceBell is compatible with any website, no matter the framework or programming language used. This versatility ensures that businesses can leverage its capabilities to enhance customer engagement effectively.

Description

Customer journeys online can encounter interruptions when individuals cannot independently address their questions or issues, which may lead them to escalate to assisted channels or abandon their experience entirely. These interruptions not only frustrate customers, who must piece together various steps and channels to achieve their desired result, but they also create inefficiencies for businesses, resulting in lost revenue, increased expenses, hasty compliance procedures, and a gradual decline in brand reputation. vBrowse offers a groundbreaking co-browsing solution that delivers focused human assistance to online users precisely when they need it, serving as a supportive safety net throughout the self-service experience. Consequently, customers enjoy a seamless journey in their preferred channel, merging the personal touch of in-person support with the affordability and ease of digital interactions. This innovative approach not only enhances customer satisfaction but also strengthens brand loyalty in the long run.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Calendly
Chili Piper
Clearbit
Google Calendar
Google Chrome
HTML
JavaScript
Microsoft Azure
Microsoft Teams
Mozilla Firefox
Onedesk
Owner
React
Slack
Squarespace
Wix
WordPress
Yarn
Zapier
Zendesk

Integrations

Calendly
Chili Piper
Clearbit
Google Calendar
Google Chrome
HTML
JavaScript
Microsoft Azure
Microsoft Teams
Mozilla Firefox
Onedesk
Owner
React
Slack
Squarespace
Wix
WordPress
Yarn
Zapier
Zendesk

Pricing Details

$500 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServiceBell

Founded

2005

Country

India

Website

www.servicebell.com

Vendor Details

Company Name

Vizolution

Founded

2013

Country

United Kingdom

Website

www.vizolution.com/digital-products/vbrowse/

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Alternatives

Alternatives

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