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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Offers extensive mobile functionality across devices such as iPhone, iPad, BlackBerry, Windows Mobile, and Android, enabling businesses to unlock new heights of efficiency and profitability through detailed service agreements, usage metrics, subcontractor management, equipment tracking, serialization, tailored reporting, and streamlined purchase and sales order processes, among other features. The system includes robust scheduling, work orders, and dispatch software specifically designed for HVAC, plumbing, electrical, and various service-oriented enterprises, providing an effective means to manage visit scheduling, quotes, invoicing, billing, and team coordination. aimInsight Consulting Inc. proudly operates as a Technisoft Registered Business Partner, authorized to sell, implement, and provide support for all applications within the Technisoft Service Manager suite. With a rich legacy of over 25 years, the Technisoft Service Manager stands out as a powerful maintenance solution that has consistently delivered reliable service to the equipment maintenance and service industries, adapting to the evolving needs of its users. This combination of features and support makes it an invaluable resource for businesses aiming to enhance their operational efficiency and service delivery.

Description

Utilizing vCloud Usage Meter's on-premises agent alongside vCloud Usage Insight's SaaS offerings allows for effective licensing usage metering and automated reporting. Begin by familiarizing yourself with both Usage Meter and Usage Insight, and then proceed to download the latest version to initiate the process. Engage with the Automatic Reporting Service, which is central to the Cloud Provider Metering Architecture, and acquire the most recent On-Premises agent for efficient license usage collection and reporting. This setup enables you to generate monthly reports effortlessly, streamlining the entire process from data collection to aggregation and reporting via the Commerce Portal. With the release of Usage Meter 4.3, there's enhanced capability to manage larger environments within a single deployment. Additionally, the introduction of in-place upgrades means that replacing the on-premises agent with each new version is no longer necessary. Usage Insight serves as a centralized hub for accessing and downloading Usage reports, while VMware takes responsibility for storing historical records, alleviating partners from needing to maintain older appliances. Overall, this comprehensive system significantly simplifies the metering and reporting tasks for users.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace No 
Alliance Key Manager No 
Amazon Web Services (AWS) No 
Carbon Black App Control No 
Carbon Black EDR No 
Google Cloud Platform No 
IBM Cloud No 
Microsoft 365 No 
Omnissa Horizon 8 No 
OpenText Core MDR No 
Oracle Cloud Infrastructure No 
Palo Alto Networks Panorama No 
VMware Cloud No 
VMware Cloud Director No 
VMware ESXi No 
VMware Fusion Pro No 
VMware HCX No 
VMware Live Recovery No 
VMware NSX No 
VMware vSphere No 

Integrations

AWS Marketplace Yes 
Alliance Key Manager Yes 
Amazon Web Services (AWS) Yes 
Carbon Black App Control Yes 
Carbon Black EDR Yes 
Google Cloud Platform Yes 
IBM Cloud Yes 
Microsoft 365 Yes 
Omnissa Horizon 8 Yes 
OpenText Core MDR Yes 
Oracle Cloud Infrastructure Yes 
Palo Alto Networks Panorama Yes 
VMware Cloud Yes 
VMware Cloud Director Yes 
VMware ESXi Yes 
VMware Fusion Pro Yes 
VMware HCX Yes 
VMware Live Recovery Yes 
VMware NSX Yes 
VMware vSphere Yes 

Pricing Details

$40.00/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

aimINSIGHT Solutions

Founded

1988

Country

United States

Website

www.serviceordermanager.com

Vendor Details

Company Name

Broadcom

Founded

1991

Country

United States

Website

www.vmware.com/products/cloud-infrastructure/cloud-director/cloud-provider-metering

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Cloud Cost Management

Cost Reduction Optimization No 
Dashboard No 
Data Import/Export No 
Data Storage No 
Data Visualization No 
Resource Usage Reporting No 
Roles / Permissions No 
Spend and Cost Reporting No 

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