Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Service Geeni takes an asset-centric approach to service management, overcoming the limitations of traditional systems that focus primarily on job tracking rather than asset performance. Organisations managing industrial machinery, fleets, and critical infrastructure use Service Geeni’s asset-first SaaS platform to bring assets, engineers, and data together in one connected environment. The platform delivers full asset visibility by capturing service history, parts usage, and work activity at the asset level. Engineers have access to the information, tools, and schedules required to improve first-time fix rates. By automating and streamlining service workflows, Service Geeni reduces administrative overhead and drives operational efficiency. Real-time intelligence supports failure prediction, minimises downtime, and enhances asset performance. Built for complex, high-value service operations, Service Geeni integrates smoothly with existing technology ecosystems, providing a complete service management view across preventive and reactive maintenance.
Description
Enhance your asset management by optimizing inspection and maintenance schedules through automatic planning, which helps extend the lifespan of your assets. Simplify operations by allowing all team members to access and modify asset information anytime and anywhere via mobile devices, laptops, and other platforms. Engineers benefit from quick access to vital data, enabling them to effectively prioritize and manage their workloads. Whether you're using the system online or on paper, it remains accessible from any location with internet connectivity, including mobile devices. The generated paper forms serve as a crucial tool for employees who may not be technologically inclined, as well as in locations lacking internet access or in challenging environments. Furthermore, you can download your data in Excel format for offline use, enhancing flexibility for your team. Employees can input any issues they come across into the system, assign target completion dates, and classify the significance of each problem. The system intelligently ranks these alerts, ensuring that the most critical and time-sensitive repairs are addressed first, thereby improving overall efficiency and asset reliability. This proactive approach not only leads to better resource management but also fosters a culture of accountability among team members.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Jitterbit
Yes
Microsoft Dynamics 365
Yes
Microsoft Dynamics 365 Business Central
Yes
Oracle Cloud Infrastructure
Yes
QuickBooks Online
Yes
SAP Cloud Platform
Yes
SYSPRO ERP
Yes
Sage 100
Yes
Salesforce
Yes
Xero
Yes
Integrations
Jitterbit
No
Microsoft Dynamics 365
No
Microsoft Dynamics 365 Business Central
No
Oracle Cloud Infrastructure
No
QuickBooks Online
No
SAP Cloud Platform
No
SYSPRO ERP
No
Sage 100
No
Salesforce
No
Xero
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Service Geeni
Founded
1986
Country
United Kingdom
Website
servicegeeni.com
Vendor Details
Company Name
ToolFleet
Country
United Kingdom
Website
www.toolfleet.net
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes