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features
design
support

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Write a Review

Description

The Service Attendant offers a wealth of robust features, allowing you to utilize just the Service module or expand with additional components to tailor your service management software to your needs. Interested in reducing paper usage? It includes standard functionalities for PDF, Excel documents, Email/Text Messaging, and Image and Signature capture. Additionally, it accommodates both custom forms and industry-standard templates. Since 1998, we have been supplying software specifically designed for repair shops within the electronic and appliance service sectors. Service Attendant undergoes annual updates, incorporating feedback from service experts across numerous trades to enhance its utility. Our mission has consistently been to develop repair tracking software that not only boosts efficiency but also helps you stay organized. Equip your mobile workforce with our intuitive field service management software, designed to function seamlessly even in areas with limited internet connectivity, ensuring you remain productive no matter where you are. This adaptability is vital for today's fast-paced service environments.

Description

ServicePower is a world-leading field-service management software company. Our goal is to provide exceptional customer service and maximize operational efficiencies. ServicePower is trusted by leading field-service companies such as GE Appliances and LG, Electrolux, and Siemens. It offers the only SaaS platform that allows companies to efficiently manage both contracted and employed technicians. ServicePower offers a fully managed network service providers that can deliver field service in remote locations across North America or Europe. Our integrated field service management suite will help you deliver faster and more efficient service to your customers. Our self-service consumer portal empowers customers and delights them with real-time job status updates and field worker location. Two-way communication improves visibility through the service lifecycle, wherever they may be.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ayla IoT Platform No 
ServiceWorks No 

Integrations

Ayla IoT Platform Yes 
ServiceWorks Yes 

Pricing Details

$599 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cyber Cove Solutions

Founded

1998

Country

Canada

Website

www.cybercovesolutions.com

Vendor Details

Company Name

ServicePower

Founded

1996

Country

United States

Website

www.servicepower.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management No 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

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