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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Service Attendant offers a wealth of robust features, allowing you to utilize just the Service module or expand with additional components to tailor your service management software to your needs. Interested in reducing paper usage? It includes standard functionalities for PDF, Excel documents, Email/Text Messaging, and Image and Signature capture. Additionally, it accommodates both custom forms and industry-standard templates. Since 1998, we have been supplying software specifically designed for repair shops within the electronic and appliance service sectors. Service Attendant undergoes annual updates, incorporating feedback from service experts across numerous trades to enhance its utility. Our mission has consistently been to develop repair tracking software that not only boosts efficiency but also helps you stay organized. Equip your mobile workforce with our intuitive field service management software, designed to function seamlessly even in areas with limited internet connectivity, ensuring you remain productive no matter where you are. This adaptability is vital for today's fast-paced service environments.

Description

Experience unparalleled efficiency with customizable dashboards designed to help you track and achieve success. ServiceDemand unites your team, clients, and ongoing projects in a seamless manner. As a cloud-based, web-enabled solution, it allows you to organize and oversee all your projects from a single platform. With features that enhance efficiency and boost profitability, users can manage everything from communication to commerce and delivery to performance metrics. By utilizing proven analytics, you can refine service delivery and streamline logistics while eliminating inconsistencies. This platform enables you to meet or surpass client service level agreements and automate parts and services, complete with integrated reporting to ensure you always have the necessary resources at your fingertips. Regular maintenance and repairs are crucial for prolonging the lifespan of your assets and combatting the primary threat to productivity: downtime. Easily document service history by scanning barcodes with a mobile device, and leverage multi-tiered job planning to elevate automation of processes and procurement to new heights. Embrace the future of project management with ServiceDemand and unlock the full potential of your operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$599 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cyber Cove Solutions

Founded

1998

Country

Canada

Website

www.cybercovesolutions.com

Vendor Details

Company Name

Service Demand

Founded

2018

Country

United States

Website

servicedemand.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock No 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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