Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An all-encompassing solution for managing business operations related to services and repairs. You can create job sheets, oversee services, and produce invoices seamlessly. This platform offers a straightforward yet advanced sales billing system, facilitating invoice generation and tracking of payment details. It includes a unified module designed to handle both products and spare parts inventory efficiently. Features such as stock management, consumption history, and stock transfers are seamlessly integrated. Whether you manage multiple branches or operate franchise locations, the system allows for the creation of unlimited branches and user accounts under a single license. You can establish your entire operational network from the outset with any of our licensing options and scale up only as your usage increases. It exemplifies a genuine pay-as-you-go approach, ensuring you remain constantly connected to your business. Access our mobile application for easy login. It’s designed to grant your managers, technicians, and front desk staff the ability to complete their assigned tasks through the app. The process for pickup and delivery repair services encompasses everything from request generation to pickup assignment, confirmation, product receipt, inspection, service, billing, and final delivery, ensuring a comprehensive service experience. This all-in-one solution simplifies the workflow for businesses in the repair industry.
Description
Overseeing and tracking services can be quite challenging, but Business Central offers a variety of tools to assist with this task. These tools cater to the needs of repair shops and field service operations, functioning effectively in diverse business contexts such as intricate customer service distribution networks, industrial service settings that utilize bills of materials, and high-volume dispatch of service technicians who require spare parts management. The enhancements made by iCepts Technology to the Field Service Management mobile dashboard for Business Central significantly improve the service experience for personnel working remotely. Additionally, Business Central equips you with features that enable you to provide services in accordance with the contracts you’ve established and the service orders you are committed to fulfilling. The Dispatch Board is a valuable resource for your service technicians or dispatchers, as it simplifies the process of locating outstanding service orders. With a quick glance at the Dispatch Board, users can easily see which orders are currently being addressed and which ones have been completed, allowing for more streamlined operations. This organized approach not only enhances efficiency but also boosts overall customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Dynamics 365 Business Central
No
Pricing Details
$20 per year
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServeCircle Solutions
Founded
2015
Country
India
Website
www.servecircle.com
Vendor Details
Company Name
iCepts Technology
Country
United States
Website
www.icepts.com/mobile-field-service-management-for-business-central/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
Yes
Task Management
No
Territory Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No