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Description
Servadra is an AI-driven inquiry management system specifically designed for service-oriented companies in the UK. Distinct from typical chatbots, Servadra functions within a meticulously curated knowledge framework, ensuring it responds solely with sanctioned business information, avoids fabrication, and tactfully declines inquiries that exceed its regulated parameters.
Targeted towards professionals such as solicitors, accountants, IT service providers, agencies, and managed service providers (MSPs), Servadra operates around the clock to manage incoming customer inquiries, assess potential leads, and direct complicated issues to the appropriate personnel. Each interaction is fully auditable and remains within the constraints of the organization's approved content guidelines.
Notable features include a robust three-circle governance model, a multi-tenant Software as a Service (SaaS) architecture, a reseller channel for MSPs, a comprehensive inquiry management process with lead evaluation, and a commitment to zero hallucinations by design, ensuring reliability and precision in every response. This makes Servadra an essential tool for businesses looking to enhance their customer engagement and operational efficiency.
Description
Our customer management platform enables you to monitor owners, suppliers, clients, and partners effectively. With 24/7 online access, you'll never lose track of that crucial contact number again. The lead management console serves as the central hub for all activities, allowing you to record each inquiry and guide it through to a confirmed booking, while also keeping tabs on all inquiries and communications. You can easily log callbacks, create to-do lists, set reminders, and follow up on opportunities that may be lagging. The online booking engine facilitates accepting reservations both online and via phone. The system automates rental pricing and commissions, accommodating discounts, agent fees, and holiday extras seamlessly. Additionally, our sophisticated communication system ensures that your administrative tasks are streamlined, automating routine procedures and guaranteeing that everything is in order for a flawless arrival. This comprehensive approach not only enhances efficiency but also improves customer satisfaction, making your operations smoother and more effective overall.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
£900/month
Free Trial
Yes
Free Version
Yes
Pricing Details
£475.00 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Servadra
Founded
2022
Country
United Kingdom
Website
www.servadra.com
Vendor Details
Company Name
iPro Software
Founded
2012
Country
United Kingdom
Website
www.ipro-software.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
No
Work Order Management
Yes