Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServSecure, developed by Servion, is an innovative solution designed for monitoring remote workforces, enhancing employee productivity, safeguarding data, and enabling smooth collaboration. In today's landscape where remote work has become the norm, ServSecure empowers organizations to transition confidently by providing in-depth visibility and insights into the remote employee experience. This platform allows enterprises to elevate their work-from-home security, compliance, and data protection to levels comparable to those found in traditional office environments. It boosts employee effectiveness through actionable insights on productivity derived from applications, websites, and time tracking. Furthermore, it enhances data security with sophisticated capabilities such as facial recognition, device identification, and desktop surveillance. The solution also fosters improved collaboration by seamlessly integrating with existing contact center and collaboration platforms. Additionally, it enhances supervisors' operational control through customizable reporting options, real-time alerts, and notifications, ultimately leading to a more streamlined remote work environment. By leveraging ServSecure, organizations can not only maintain security standards but also cultivate a culture of efficiency and collaboration among remote teams.
Description
Teramind provides a user-centric security approach to monitoring your employeesβ digital behavior. Our software streamlines employee data collection in order to identify suspicious activity, improve employee productivity, detect possible threats, monitor employee efficiency, and ensure industry compliance. We help reduce security incidents using highly customizable Smart Rules that can alert, block or lockout users when rule violations are detected, to keep your business running securely and efficiently. Our live and recorded screen monitoring lets you see user actions as theyβre happening or after theyβve occurred with video-quality session recordings that can be used to review a security or compliance event, or to analyze productivity behaviors.
Teramind can be installed in minutes and can be deployed either without employees knowing or with full transparency and employee control to maintain trust.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Acqueon
Yes
Amazon Connect
Yes
Avaya Aura
Yes
Azure Marketplace
No
Google Cloud BigQuery
No
IBM QRadar SIEM
No
Jira
No
Microsoft Power BI
No
OpenText Enterprise Security Manager
No
Redmine
No
Integrations
Acqueon
No
Amazon Connect
No
Avaya Aura
No
Azure Marketplace
Yes
Google Cloud BigQuery
Yes
IBM QRadar SIEM
Yes
Jira
Yes
Microsoft Power BI
Yes
OpenText Enterprise Security Manager
Yes
Redmine
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$12/month/user
Teramind Starter - $60/month - includes 5 users
Teramind UAM - $115/month - includes 5 users
Teramind DLP - $135/moth - includes 5 users
Teramind UAM - $115/month - includes 5 users
Teramind DLP - $135/moth - includes 5 users
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Servion Global Solutions
Founded
1995
Country
India
Website
servion.com/assets/brochure/servsecure-improves-remote-agent-productivity-and-agent-security.pdf
Vendor Details
Company Name
Teramind
Founded
2014
Country
United States
Website
www.teramind.co
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Data Loss Prevention
Compliance Reporting
Yes
Incident Management
Yes
Policy Management
Yes
Sensitive Data Identification
Yes
Web Threat Management
Yes
Whitelisting / Blacklisting
Yes
Employee Monitoring
Activity Monitoring
Yes
Browsing History
Yes
Email Monitoring
Yes
Keystroke Recording
Yes
Productivity Analysis
Yes
Remote Control
Yes
Screen Activity Recording
Yes
Time & Attendance
Yes
Time Tracking
Yes
HR Analytics
Compensation Plan Modeling
No
Dashboard
Yes
HR Metrics Library
No
Leave & Absence Reporting
No
Predictive Modeling
No
Recruiting Management
No
Succession Planning
No
Talent Management
Yes
Trend Analysis
Yes
Turnover Tracking
Yes
Privileged Access Management
Application Access Control
Yes
Behavioral Analytics
Yes
Credential Management
No
Endpoint Management
Yes
For MSPs
No
Granular Access Controls
Yes
Least Privilege
Yes
Multifactor Authentication
Yes
Password Management
No
Policy Management
Yes
Remote Access Management
Yes
Threat Intelligence
Yes
User Activity Monitoring
Yes
Time Tracking
Automatic Time Capture
Yes
Billable & Non-Billable Hours
Yes
Billing & Invoicing
Yes
Employee Database
Yes
Expense Tracking
No
Mobile Time Tracking
Yes
Multiple Billing Rates
No
Offline Time Tracking
Yes
Online Time Tracking
No
Overtime Calculation
Yes
Time per Project Reporting
Yes
Timesheet Management
Yes
Vacation / Leave Tracking
Yes
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No