Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServMate is an innovative software solution designed for field service management and CMMS, specifically tailored for engineering-oriented service teams in Australia, such as instrument technicians, calibration laboratories, industrial maintenance providers, and field service engineers. This comprehensive platform includes features like drag-and-drop scheduling for job dispatch, automated preventive maintenance, inventory tracking for both van-stock and warehouses, detailed asset and device management with complete service histories, and the ability to create purchase orders directly from the field. What truly distinguishes ServMate are its unique offerings: a specialized calibration compliance module that manages intervals, due dates, certificate organization, and audit-ready records—capabilities that are typically absent in standard FSM platforms—and the ServMate Buyer's Network, which connects customers to industrial spare parts at a price reduction of 20-30% off the list price, including hard-to-find and obsolete items. Additionally, it operates on a flexible pricing model starting at A$69 per user per month, with no long-term commitments required, ensuring a user-friendly experience backed by local support. With its Australian roots and dedicated support, ServMate is well-equipped to meet the specific needs of its users in the field service industry.
Description
Smart Field Forms provides a versatile solution that can be tailored to suit a variety of sectors. Organizations that need to oversee a workforce in the field or manage field assets, or those aiming to transition to a paperless environment, can greatly benefit from the platform's capabilities. With features designed for Asset and Work Order management, users can enhance the upkeep of solar installations while boosting their operational efficiency and profitability. The platform allows for the generation of real-time maintenance updates and facilitates the dispatching of work orders to field teams seamlessly. It is also equipped to help maintain wind turbines through an Asset registry alongside Work Orders. Preventive maintenance can be scheduled effectively, and teams can promptly respond to inspection reports by assigning tasks as needed. Furthermore, the system supports inspections of sites, vehicles, and equipment, ensuring thorough tracking of incident reports. Users can document inspections and incidents with photos and precise location data, enhancing the overall management process. The ability to schedule preventive maintenance further ensures that operations remain smooth and efficient.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$69 AUD/month/user
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServMate
Founded
2026
Country
Australia
Website
www.servmate.com.au
Vendor Details
Company Name
Smart Field CMMS
Founded
2017
Country
United States
Website
www.smartfieldcmms.com
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Audit
Alerts / Notifications
No
Audit Planning
No
Compliance Management
Yes
Dashboard
Yes
Exceptions Management
Yes
Forms Management
No
Issue Management
Yes
Mobile Access
No
Multi-Year Planning
No
Risk Assessment
Yes
Workflow Management
Yes
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Forms Automation
Approval Process Control
Yes
Archiving & Retention
Yes
Collaboration
Yes
Document Indexing
Yes
Drag & Drop
Yes
Full Text Search
Yes
Remote Document Access
Yes
Rules-Based Workflow
Yes
Text Editing
Yes
Version Control
No
Inspection
Appointment Management
No
Customer Database
No
Dispatch Management
No
Equipment Tracking
No
Photos In Reports
Yes
Print on Site
Yes
Report Templates
Yes
Speech Recognition
Yes
Subcontractor Management
Yes
Solar
2D/3D Drawing
No
Analytics / Reporting
No
Bill of Materials
No
CMMS
No
Estimating
No
Field Service Management
No
PV Animation
No
Permitting
No
Preventive Maintenance
No
Proposal Management
No
Solar Design
No
Solar Maintenance Management
No
Solar Monitoring
No
Solar Project Management
No
Solar Sales / CRM
No