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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.

Description

Interactive video software. Turn your videos into interactive experiences. Integrate clickable content that can easily be measured and optimized in real-time. High-tech video technology. You can make watching videos more active than passive. Vudoo's innovative software allows you to add clickable features to get viewers interested. Interactive experiences for all audiences. Interactive video is a great way to use video for internal communication, marketing, or learning and development. Engage viewers with an interactive video that will leave a lasting impression and offer a new way for them to learn, sell or inform. Increase engagement and conversion. In-video forms, links or calls to actions that convert views into leads, traffic, purchases, traffic, engagement, and more will make your videos more effective. Gain richer insights. To uncover deeper insights than ordinary video can offer, go beyond play rates or completion rates.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Acqueon Yes 
Adobe After Effects No 
Adobe Experience Manager No 
Adobe Premiere Pro No 
Amazon Connect Yes 
Avaya Aura Yes 
Brightcove No 
Magento No 
Shopify No 
Webex Contact Center Yes 

Integrations

Acqueon No 
Adobe After Effects Yes 
Adobe Experience Manager Yes 
Adobe Premiere Pro Yes 
Amazon Connect No 
Avaya Aura No 
Brightcove Yes 
Magento Yes 
Shopify Yes 
Webex Contact Center No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Servion Global Solutions

Founded

1995

Country

India

Website

servion.com/solutions/video-engagement/

Vendor Details

Company Name

Vudoo

Founded

2018

Country

Australia

Website

www.vudoo.com

Product Features

Video Marketing

Analytics / Reporting No 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs No 
Lead Capture No 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing No 
Templates No 
Video Editing No 

Product Features

Video Marketing

Analytics / Reporting Yes 
Chat / Messaging No 
Customizable Branding Yes 
Customizable CTAs Yes 
Lead Capture Yes 
Media Library Yes 
Multi-Platform Distribution No 
ROI Tracking Yes 
Social Sharing No 
Templates No 
Video Editing No 

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