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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.

Description

Transform your community into skilled video storytellers and streamline your video marketing efforts with user-generated content all in one seamless platform. Vloggi empowers you to engage your audience like never before, enabling you to crowdsource video clips efficiently, edit, compile, and release genuine content that garners higher engagement, improved ROI, and fosters trust. With Vloggi, you can produce tailored customer videos that resonate with your audience, as each uploaded clip is automatically branded and formatted, eliminating the delays that come with traditional editing. Each project on Vloggi features a unique upload link accompanied by fully customizable landing pages, allowing for easy integration and access. Instantly convert uploaded clips into polished videos, minimizing reliance on influencers, video editors, and content creators. Once you apply branding elements to your video templates, you can effortlessly reuse them throughout your social media and digital marketing campaigns, maximizing efficiency and consistency. By harnessing the collective creativity of your community, you're not just creating content; you're building a vibrant ecosystem of engagement and collaboration.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Acqueon Yes 
Amazon Connect Yes 
Avaya Aura Yes 
Facebook No 
Instagram No 
LinkedIn No 
Webex Contact Center Yes 
X (Twitter) No 
YouTube No 

Integrations

Acqueon No 
Amazon Connect No 
Avaya Aura No 
Facebook Yes 
Instagram Yes 
LinkedIn Yes 
Webex Contact Center No 
X (Twitter) Yes 
YouTube Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Servion Global Solutions

Founded

1995

Country

India

Website

servion.com/solutions/video-engagement/

Vendor Details

Company Name

Vloggi

Founded

2018

Country

Australia

Website

vloggi.com

Product Features

Video Marketing

Analytics / Reporting No 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs No 
Lead Capture No 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing No 
Templates No 
Video Editing No 

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Video Marketing

Analytics / Reporting No 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs No 
Lead Capture No 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing No 
Templates No 
Video Editing No 

Alternatives

Sezion Reviews

Sezion

SEZION DIGITAL

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