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Description
ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.
Description
When viewers engage with a video, they remember 95% of the message, whereas only 10% retention occurs through reading text. A significant 73% of homeowners express a greater likelihood of choosing an agent who provides a video showcasing their property. Sharing real estate content and property videos on platforms like Facebook and others is remarkably simple. Videos not only convey information quickly but also evoke emotions and build trust. At Virtuets, our mission is to assist real estate agents and brokers in effectively promoting their listings and personal brands online! Our team, consisting of designers, real estate experts, and programmers, has created an intuitive system that allows agents to seamlessly incorporate captivating video content into their websites. Research by aimClear indicates that consumers prefer video results over text in Google searches. Additionally, landing pages featuring video can experience up to 800% higher conversion rates compared to those without videos, and videos are shared 1200% more frequently than combinations of text and links, showcasing their immense value in digital marketing strategies. This emphasizes the importance of integrating video into real estate marketing to maximize engagement and outreach.
API Access
Has API
API Access
Has API
Integrations
Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Servion Global Solutions
Founded
1995
Country
India
Website
servion.com/solutions/video-engagement/
Vendor Details
Company Name
Properties Online
Country
United States
Website
blog.propertiesonline.com/virtuets-home/
Product Features
Video Marketing
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing
Product Features
Video Marketing
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing