Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.
Description
Our cutting-edge automation streamlines the process of producing video advertisements for large eCommerce platforms and marketplaces. By simply linking your product catalog using a URL feed, Vidyou swiftly generates videos tailored to the size and specifications required for each product. You can save precious time as any updates or new additions to your product range are seamlessly integrated into your Vidyou video inventory. Our award-winning designers craft bespoke templates for your videos at a fraction of the typical cost associated with animation studios. Once connected, your entire ad inventory can be prepared in less than half a minute, allowing you to create a vast array of unique videos instantly. By incorporating personalized viewer data, such as the viewer's name or company, you can enhance engagement. Adding customized videos to your landing page not only captivates your audience but also helps in identifying the most interested leads effectively. This innovative approach ensures that your marketing efforts are both efficient and impactful.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Acqueon
Yes
Amazon Connect
Yes
Avaya Aura
Yes
Facebook
No
Google Sheets
No
Instagram
No
Microsoft Excel
No
Pinterest
No
Snapchat
No
TikTok
No
Integrations
Acqueon
No
Amazon Connect
No
Avaya Aura
No
Facebook
Yes
Google Sheets
Yes
Instagram
Yes
Microsoft Excel
Yes
Pinterest
Yes
Snapchat
Yes
TikTok
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$3,750 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Servion Global Solutions
Founded
1995
Country
India
Website
servion.com/solutions/video-engagement/
Vendor Details
Company Name
Vidyou
Founded
2018
Country
United States
Website
vidyou.co
Product Features
Video Marketing
Analytics / Reporting
No
Chat / Messaging
No
Customizable Branding
No
Customizable CTAs
No
Lead Capture
No
Media Library
No
Multi-Platform Distribution
No
ROI Tracking
No
Social Sharing
No
Templates
No
Video Editing
No
Product Features
Video Advertising
Ad Optimization
No
Collaboration Tools
No
Creative Asset Management
No
Demand-Side Platform (DSP)
No
Design Ads
No
Display Advertising
No
In-App Video
No
Media Buying
No
Reporting / Analytics
No
Social Advertising
No
Supply-Side Platform (SSP)
No
Video Monetization
No
Video Marketing
Analytics / Reporting
No
Chat / Messaging
No
Customizable Branding
No
Customizable CTAs
No
Lead Capture
No
Media Library
No
Multi-Platform Distribution
No
ROI Tracking
No
Social Sharing
No
Templates
No
Video Editing
No