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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.

Description

VidPopup allows you to interact in real-time with your visitors. You can easily customize your videos with its easy-to use tools. You can be confident that your videos will look great across all devices because it is mobile responsive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWeber No 
Acqueon Yes 
Amazon Connect Yes 
Amazon S3 No 
Avaya Aura Yes 
GetResponse No 
Mailchimp No 
Webex Contact Center Yes 
Zapier No 

Integrations

AWeber Yes 
Acqueon No 
Amazon Connect No 
Amazon S3 Yes 
Avaya Aura No 
GetResponse Yes 
Mailchimp Yes 
Webex Contact Center No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Unlimited Vidpopup.
Unlimited Video Recording.
Maximum 3 steps per Vidpopup.
10,000 Vidpopup Plays per month.
CSV + 3 Autoresponders.
S3 Storage.
Vidpopup Branding.
10 Video Templates
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Servion Global Solutions

Founded

1995

Country

India

Website

servion.com/solutions/video-engagement/

Vendor Details

Company Name

Atlas Web Solutions

Founded

2020

Country

Morocco

Website

vidpopup.com/deal/

Product Features

Video Marketing

Analytics / Reporting No 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs No 
Lead Capture No 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing No 
Templates No 
Video Editing No 

Product Features

Video Marketing

Analytics / Reporting Yes 
Chat / Messaging No 
Customizable Branding Yes 
Customizable CTAs No 
Lead Capture Yes 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing Yes 
Templates Yes 
Video Editing No 

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