Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Serinus offers a professional solution for alarm and crisis management that is both straightforward and dependable, utilizing every possible communication method to relay information and alerts. Being prepared for worst-case scenarios is crucial, and Serinus has been designed specifically for this need. Whether it’s a lightning strike affecting the data center, regional flooding, or an emergency in the production line, Serinus promptly notifies users about specific events and outlines the expected actions from them. The platform’s diverse tools and functionalities facilitate coordinated communication across various media and platforms among all critical participants, ensuring a swift exchange of information among teams. With Serinus, reaching out to everyone is seamless, as it allows for targeted alerts through all communication means. Alerts can be delivered via voice calls, mobile applications, SMS, or email, with the option to set up multimedia notifications in advance or initiate them on the fly. Moreover, Serinus is designed to integrate effortlessly with a wide array of interfaces, third-party systems, assets, and contacts, making it a highly adaptable platform for crisis management. In this way, organizations can ensure they are always connected and ready to respond effectively in times of need.
Description
Squid Alerts utilizes on-call schedules and escalation protocols to ensure that alerts are directed to the appropriate individual via SMS, voice calls, email, and push notifications. Notifications from various systems reach your team through channels such as email, API integrations, or voicemail messages. Both managers and team members can be included, and features like flood protection, shared phone numbers for direct routing to on-call personnel, and additional integrations are also available. Team leaders have the ability to establish alert routing criteria and escalation pathways. Upon receiving an alert, the routing criteria dictate whether to initiate an incident, pass the alert along, or disregard it altogether. The escalation pathways outline who is notified, by what means, and the timing of these notifications. On-call calendars can be tailored to include both primary and secondary on-call personnel. We can either handle your on-call management automatically or help you create personalized schedules. Furthermore, you can receive reminders if you forget to modify your on-call calendar, ensuring that no critical updates are missed. This comprehensive approach simplifies alert management and enhances team responsiveness.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
LogicMonitor
No
New Relic
No
Site24x7
No
Slack
No
Splunk AppDynamics
No
Integrations
LogicMonitor
Yes
New Relic
Yes
Site24x7
Yes
Slack
Yes
Splunk AppDynamics
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$72 per Month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Serinus
Country
Germany
Website
serinus.de/
Vendor Details
Company Name
Squid Alerts
Founded
2017
Country
United States
Website
www.squidalerts.com
Product Features
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
Product Features
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No