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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

As a maintenance expert, your responsibilities can be overwhelming. Balancing various tasks, coordinating with field agents, and satisfying client demands can take up a significant portion of your day. Serfy provides a robust field service software solution that simplifies your workload. With this application, you can easily create, assign, and monitor tasks, communicate with clients, and digitize your paperwork all in one place. Wondering who is responsible for what and when it's due? Serfy allows you to transform customer reports into actionable tasks and delegate them to field agents in just seconds. You can oversee tasks in real-time, managing all your jobs from a single interface. When multiple employees are working in the field, managing them closely can become quite stressful and time-consuming. You can efficiently allocate jobs to your agents and receive instant reports, keeping you ahead of the game. Clients can also easily report issues through Serfy, streamlining communication. Whether automating task assignments or quickly assigning urgent requests, Serfy helps you respond to client needs effectively. By utilizing this powerful tool, you can foster stronger relationships with the individuals who are vital to your business’s success and enhance your overall operational efficiency.

Description

Enhance your operational efficiency by utilizing Automated Job Creation and Assignments. Tailor Job and Feedback templates to align with your Brand's identity within the App. Keep a watchful eye on your field force's performance in real-time to ensure maximum effectiveness. Whether you're on the move or not, seamlessly manage your field workforce and assets with reliable connectivity and tracking features. Looking for the latest updates on Jobs, Customer Feedback, Cost per Mile, or Agent Performance? Design your own customized report to gain valuable insights for workflow optimization. Our Automated Job Assignment Algorithm can reduce your Delivery costs and time by over 30%. Streamline your Workforce to achieve a higher ROI in the long run. With sophisticated Route Optimization, tasks can now be completed more swiftly than ever before. Increase the number of jobs assigned to each field agent daily, thereby significantly enhancing overall productivity. Elevate your Brand's reputation with quicker Deliveries, Real-Time Delivery Tracking, and an Instant Feedback Management System that keeps you ahead of the competition. Ultimately, this comprehensive approach ensures your operations run more smoothly and effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$10 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Serfy

Founded

2012

Country

Lithuania

Website

www.serfy.io

Vendor Details

Company Name

TrackOx

Founded

2016

Country

India

Website

www.trackox.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling No 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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