Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.
Description
We provide a way for you to listen to your customers' feedback daily, utilizing your data. For over two decades, Tibersoft has dedicated itself to every facet of the foodservice supply chain, including operators, distributors, and manufacturers. This extensive knowledge enables us to deliver exactly what you need to flourish in a challenging marketplace. With Tibersoft, you gain access to a comprehensive database of operator data at the location level, covering foodservice, convenience stores, military, and off-premise insights. This empowers you to leverage the collective expertise of the entire industry. Tibersoft allows you to pinpoint precisely where and how your marketing funds are allocated. You can swiftly and effortlessly analyze claims, detect instances of double-dipping, and correct inaccuracies in billing to enhance the effectiveness of your trade promotions. Additionally, Tibersoft reveals significant foodservice accounts that may present untapped opportunities. This means you can now access detailed ship-to data at specific locations, helping you identify potential for up-selling and cross-selling that will ultimately boost your sales productivity. By harnessing these insights, you can optimize your strategies and maximize your revenue potential.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Sentiment Search
Founded
2019
Country
United Kingdom
Website
www.sentimentsearch.com
Vendor Details
Company Name
Tibersoft
Founded
1996
Country
United States
Website
www.tibersoft.com
Product Features
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Product Features
Food Service Distribution
Costing
No
Customer Management
No
Import / Export Management
No
Inventory Management
No
Lot Tracking
No
Order Management
No
Picking & Routing
No
Purchasing
No
Quotes / Estimates
No
Traceability
No
Vendor Management
No
Warehouse Management
No
Food Service Management
Costing
No
For Cafeterias
No
For Healthcare Facilities
No
Free / Reduced Meals
No
Inventory Management
No
Menu Planning
No
Nutritional Analysis
No
Online Payments / Funding
No
Point of Sale (POS)
No
Purchasing
No
Recipe Management
No
Schools
No
Tray Tracking
No