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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

At Sentics Customer Care, we recognize that satisfied customers are essential for the success of your business. Clients wish to reach out to you whenever they have a need, which is why we guarantee a friendly, professional, and timely response to their calls, ensuring they feel valued and comfortable. This allows you to concentrate on the areas of your business where you can provide the most benefit. Whether you require us to manage all of your incoming calls or simply wish to enhance your current team, we can assist with various tasks as needed. No matter your requirements, we have tailored solutions to meet your specific demands. Tired of dedicating all your time to phone calls but don’t want to overlook potential clients? Our simple and cost-effective virtual receptionist and assistant packages are designed to support small businesses, featuring a dedicated team to expertly manage your customer calls and inquiries. With our services, you can reclaim your time and focus on growing your business while we take care of your customer interactions.

Description

A team of friendly and professional virtual receptionists based in the UK offers call answering and web chat services tailored to your needs. Whether you require assistance for just one call a day or need comprehensive 24/7 phone coverage, we have personalized options available. Our emergency call answering service ensures that your customers receive support when they need it most, all while keeping you uninvolved. With complimentary call transfers included and any unused calls rolling over, our service is designed to fit the unique requirements of your business perfectly. If you're unavailable to take a call, a Verbatim receptionist will gladly take a message and ensure that you receive it promptly. You have the flexibility to choose whether to accept a call or not, and if you're busy and prefer not to be interrupted, you can easily indicate this in our call management dashboard and designate someone else to handle the call. Additionally, our virtual receptionists are always trained to uphold the highest standards of professionalism and customer service, enhancing your brand's reputation in the process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$24.56 per month
Free Trial
Free Version

Pricing Details

$61.78 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sentics Customer Care

Country

United Kingdom

Website

senticscustomercare.com

Vendor Details

Company Name

Verbatim Telephone Answering Service

Founded

1997

Country

United Kingdom

Website

verbatim-cc.co.uk

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