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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Having quick access to customer-related information from a centralized location is crucial for teams. With Sense, all you have to do is link your customer support platforms, and it will seamlessly organize, categorize, tag, and interconnect all customer support data across your various applications. Documents and help articles are no longer isolated; Sense will search through all of your team's services to uncover relevant resources and discussions related to any support material you have. This ensures that you won’t overlook vital information regarding your customers and projects. Plus, Sense provides you with a personalized dashboard that highlights essential sources, important mentions and emails, upcoming meetings, tasks, and much more, making it easier than ever to stay informed and proactive in your customer support efforts. Embracing this tool can significantly enhance your team's efficiency and responsiveness.

Description

Terkel is an innovative Q&A platform that transforms inquiries into detailed articles enriched with expert opinions. Esteemed professionals from prominent institutions such as Google, Harvard, and Airbnb contribute their knowledge, which is then showcased in articles on well-known websites like GoDaddy and Zapier. The platform cleverly curates responses by evaluating several criteria related to the responders' expertise. To enhance your chances of having your answer featured, it's advisable to focus solely on topics you are well-versed in; if you find yourself needing to search for information, it may be best to select the "Skip" option. Additionally, you can discover strategies to refine your answers by checking out an informative blog post aimed at helping newcomers get started. Engaging with this community can significantly enhance your writing skills and broaden your understanding of various subjects.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Basecamp
Confluence
Dropbox
Gmail
Google Calendar
Google Drive
Intercom
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Notion
Salesforce
Slack
Zendesk

Integrations

Basecamp
Confluence
Dropbox
Gmail
Google Calendar
Google Drive
Intercom
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Notion
Salesforce
Slack
Zendesk

Pricing Details

$4 per month
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sense

Founded

2021

Country

Germany

Website

www.senseapp.ai/

Vendor Details

Company Name

Terkel

Founded

2021

Country

United States

Website

terkel.io

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Alternatives

Alternatives

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