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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Contemporary security teams are essentially creating a supportive environment for developers by implementing code guardrails with each commit. With the capabilities of r2c’s Semgrep, organizations can effectively eradicate classes of vulnerabilities across the board. Enhance the efficiency of your security team through the use of lightweight static analysis tools. Semgrep stands out as a rapid, open-source static analysis solution that simplifies the expression of coding standards without the need for complex queries, allowing for early detection of bugs in the development process. The rules are designed to mirror the code being analyzed, eliminating the challenges associated with navigating abstract syntax trees or dealing with regex complexities. You can easily get started with over 900 pre-existing rules and utilize SaaS infrastructure to receive quick feedback directly in your editor, at the time of commit, or within continuous integration environments. If the standard rules do not meet your specific needs, you can swiftly and easily craft custom rules that reflect your organization’s unique coding standards, with the syntax resembling the target code. For instance, rules tailored for Go are presented in a way that aligns closely with the Go language itself, enabling you to identify function calls, class and method definitions, and much more without the burden of abstract syntax trees or regex challenges. This approach not only streamlines the security process but also empowers developers to maintain high-quality code more efficiently.

Description

Develop call scripts designed to replicate the achievements of your top sales representatives! Agents can utilize these dynamic scripts within their CRM systems, while the platform meticulously tracks the detailed analytics of the paths followed by your team. This interactive tool offers guidance for call center agents across various domains such as technical support, compliance with business processes, telemarketing, lead qualification, and beyond. It also helps in redirecting incoming calls and enhancing customer satisfaction (CSAT) through an interactive self-service experience for customers. You can create applications based on business processes that seamlessly integrate with enterprise data. Powered by an innovative Decision Network Architecture (DNA), Yonyx Map View introduces a groundbreaking solution for designing and visualizing customer interaction flows driven by decision trees. By starting with a symptom, customers can engage in an interactive troubleshooting experience, navigating through a decision tree to identify the root cause and find the appropriate solution promptly. This empowers customers to resolve issues efficiently while minimizing the need for direct agent assistance.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Archipelo Yes 
Betterscan.io Yes 
Cider Yes 
Claude Code Yes 
Cortex Yes 
GitHub Yes 
Jira Yes 
Jit Yes 
Kondukto Yes 
Logilica Yes 
MCPTotal Yes 
Metorial Yes 
NetSuite No 
Pixee Yes 
Salesforce Agentforce Service No 
Seemplicity Yes 
ServiceNow No 
Tromzo Yes 
Zendesk No 

Integrations

Archipelo No 
Betterscan.io No 
Cider No 
Claude Code No 
Cortex No 
GitHub No 
Jira No 
Jit No 
Kondukto No 
Logilica No 
MCPTotal No 
Metorial No 
NetSuite Yes 
Pixee No 
Salesforce Agentforce Service Yes 
Seemplicity No 
ServiceNow Yes 
Tromzo No 
Zendesk Yes 

Pricing Details

$40 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

r2c

Founded

2003

Country

United Kingdom

Website

r2c.dev/

Vendor Details

Company Name

Yonyx

Founded

2010

Country

United States

Website

corp.yonyx.com

Product Features

Application Security

Analytics / Reporting No 
Open Source Component Monitoring No 
Source Code Analysis No 
Third-Party Tools Integration No 
Training Resources No 
Vulnerability Detection No 
Vulnerability Remediation No 

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Static Code Analysis

Analytics / Reporting No 
Code Standardization / Validation No 
Multiple Programming Language Support No 
Provides Recommendations No 
Standard Security/Industry Libraries No 
Vulnerability Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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