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Description
E-SoftSys, recognized as a Microsoft Gold certified partner, stands out as a premier provider of management software solutions tailored for the administration of space rentals and renewals, specifically targeting industries like Self Storage, Flea Markets, Swap Meets, and Antique Malls. In light of the new business landscape shaped by the recent pandemic, their software suite has expanded to include contactless rental solutions and other tools that enable businesses to operate efficiently and with minimal physical interaction at rental offices. Alongside space rental management, E-SoftSys also offers a variety of supplementary products for self-storage facilities, such as a robust lead tracking and management system, integration with diverse phone systems, and comprehensive work order management functionalities. For the Antique Mall sector, the application suite features an integrated Point of Sale (POS) system along with credit card processing capabilities to streamline retail transactions. This comprehensive approach not only enhances operational efficiency but also ensures that businesses can adapt to evolving customer needs in a rapidly changing environment.
Description
Zion Call Management delivers specialized remote operational support services designed specifically for operators of self-storage facilities. Their offerings encompass professional call handling—covering inbound calls, overflow and full-time services, automated pay-by-phone options, live chat assistance, and management of past-due accounts. Additionally, they focus on reputation management by automating review requests, enhancing search engine rankings, and overseeing a business’s online visibility. They also offer tenant protection plans that safeguard stored belongings through a swift claims process, with no implementation costs for the facility owners. Furthermore, their digital marketing services include search engine optimization (SEO), targeted advertising, and conversion-driven website design, all aimed at helping storage facilities attract more tenants and optimize their operations. In addition, Zion Call Management provides smooth software integrations with prominent self-storage management systems, meticulous data maintenance, account clean-up, and ensures that accounts are kept current with local or customized phone numbers. They also prioritize payment security through PCI compliance and offer automated task management tools, such as sending reputation invites via SMS, to enhance efficiency and effectiveness in operations. This comprehensive approach not only streamlines processes but also supports self-storage facilities in achieving their business goals.
API Access
Has API
No
API Access
Has API
No
Integrations
Cubby
No
SiteLink Web Edition
No
Tenant
No
storEDGE
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
E-Softsys
Founded
1997
Country
United States
Website
www.e-softsys.com
Vendor Details
Company Name
Zion Call Management
Country
United States
Website
zioncallmgmt.com
Product Features
Self Storage
Customer Management
Yes
Deposit Tracking
Yes
Gate/Access Control
Yes
Interactive Property Map
Yes
Late Fee Calculation
Yes
Lead Management
Yes
Move-In / Move-Out Wizard
Yes
Multi-Location
Yes