Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Selene provides immediate responses, ensures your privacy, and assists you in completing genuine tasks during your day. Unlike typical chatbots, it functions as a proactive tool that performs various actions on your behalf, including organizing your schedule, checking weather updates, ordering rides, discovering dining options, and making reservations. With Selene, you can streamline your daily activities and focus on what truly matters.
Description
A virtual assistant serves as an engaging and lifelike chatbot that offers a distinctive, interactive, and personalized method for users to seek answers and support on your website around the clock. Customers can engage with the virtual assistant—also known as a VA, virtual agent, or chatbot—just as they would with a human representative. This chatbot not only comprehends the spoken words but also discerns the underlying intent, utilizing a range of AI technologies that encompass machine learning and reasoning. eGain’s chatbot delivers essential frontline support, allowing your customer service team to focus on more intricate issues. Acting as a helpful guide, the VA assists customers in navigating the website and directs them to the appropriate sections. In addition to providing quick answers to inquiries, it also aids in making informed shopping decisions. Furthermore, if necessary, the virtual assistant can effortlessly transition to agent-assisted channels like live chat, ensuring that users receive comprehensive support whenever they need it. This seamless integration enhances the overall customer experience by combining technology and human touch.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Connect
No
Apple Business Chat
No
Avaya Experience Platform
No
Google Business Messages
No
Microsoft Dynamics 365
No
Salesforce
No
Integrations
Amazon Connect
Yes
Apple Business Chat
Yes
Avaya Experience Platform
Yes
Google Business Messages
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Selene
Founded
2025
Country
United States
Website
thalosai.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/chatbot-virtual-assistant-software/
Product Features
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No