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Description
Selcomm is an all-encompassing and highly adaptable billing solution tailored for communication service providers, delivering sophisticated capabilities across various sales channels, subscription management, intricate rating systems, tariffing, discounting, bundled services, billing presentations, accounts receivable management, cost tracking, and automated payment processing. The system's user-friendly portals facilitate the swift configuration of new rate plans, while its customer self-service tools empower subscribers with the ability to manage their accounts, submit support tickets, review billing history, download invoices, monitor usage, and manage services seamlessly. Furthermore, it encompasses complete network and provisioning management, adeptly managing processes such as onboarding, configuration, mediation, reconciliation, and reporting, supported by a multitude of integrations with third-party applications. In addition, its sales and order management functionalities include dealer and retail portals, customizable workflow automation rules, credit verification, activation processes, and superior customer service features, which collectively enable the rapid introduction of innovative products into the market. Overall, Selcomm stands out as a robust platform that can evolve alongside the dynamic needs of service providers.
Description
Upmind serves as a comprehensive business automation solution tailored for subscription and service-oriented enterprises, merging client management, invoicing, and service provisioning into a single, efficient, scalable, and highly customizable platform. Each customer record, transaction, and interaction is consolidated in one cohesive dashboard, featuring personalized fields, intelligent filters, and integrated workflows that streamline follow-ups and minimize manual intervention. Automated billing processes manage invoicing, renewals, reminders, and international tax calculations using custom templates, ensuring timely payment collection without the need to pursue clients actively. The service provisioning system activates as soon as an order is received, managing the activation, suspension, or renewal of services through robust integrations that align your billing with operational processes. With an API-first design, Upmind provides access to over 1,500 RESTful endpoints and webhooks, allowing developers to create tailored automations, design unique interfaces, or seamlessly integrate external applications. This flexibility empowers businesses to adapt their workflows to meet specific needs efficiently.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ConnectReseller
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Selcomm
Founded
2016
Country
Australia
Website
telcobilling.selcomm.net
Vendor Details
Company Name
Upmind
Founded
2018
Country
United Kingdom
Website
upmind.com
Product Features
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
