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Description

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Using Twilio Segment, companies can collect, unify and route their customer data into any system. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Description

Companies that leverage data effectively utilize the Tilores API to establish a cohesive customer profile across all their various source systems. They develop real-time solutions that help mitigate risk, detect fraud, and provide tailored digital experiences, all while avoiding engineering complications. The challenges posed by inconsistent, incomplete, and outdated customer information hinder businesses in their efforts to align, strategize, and report accurately. For organizations to harness their customer data effectively, they must first standardize their schemas and integrate both new and historical data seamlessly. However, even after creating a centralized system with unified customer data, it often necessitates dedicated development efforts to enhance its utility. To streamline this process, it's essential for unified customer data to be synchronized back to the individual source systems of each department, turning every system into a distributed source of truth. This approach empowers businesses to manage risk more efficiently, detect fraud proactively, and enhance customer service. By transforming fragmented and isolated customer data into a comprehensive Customer 360 view, organizations can unlock new insights and drive better decision-making. Ultimately, this unification fosters a deeper understanding of customer behavior, enabling continuous improvement and innovation.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Snowflake Yes 
Aircall Yes 
Alooma Yes 
Calixa Yes 
Default Yes 
Document360 Yes 
Frontify Yes 
Hyperline Yes 
Ikigai Yes 
Ketch Yes 
Layerup Yes 
Leo Yes 
Make Yes 
Nightfall Yes 
Optimal UX Yes 
Pipedream Yes 
Qonversion Yes 
Togai Yes 
Totango Yes 
Truto Yes 

Integrations

Snowflake Yes 
Aircall No 
Alooma No 
Calixa No 
Default No 
Document360 No 
Frontify No 
Hyperline No 
Ikigai No 
Ketch No 
Layerup No 
Leo No 
Make No 
Nightfall No 
Optimal UX No 
Pipedream No 
Qonversion No 
Togai No 
Totango No 
Truto No 

Pricing Details

$120 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$2000/month
Pricing is based on Unified Customer Records (UCRs), which is the ultimate number of customers you have in Tilores, regardless of the number of data records.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Twilio

Founded

2011

Country

United States

Website

segment.com

Vendor Details

Company Name

Tilores

Founded

2021

Country

Germany

Website

tilores.io

Product Features

Account Based Marketing

Analytics No 
Campaign Personalization Yes 
Customer Segmentation Yes 
Engagement Monitoring Yes 
Lead Nurturing No 
Lead Scoring No 
Progress Tracking No 
Prospecting Tools No 
Target Account Identification Yes 

Consent Management Platforms

Additional Users / Permissions No 
Automatic Cookie-Blocking No 
CCPA Compliance No 
CMS Integration No 
Cookie Crawling No 
Design/Branding Customization No 
Fingerprinting No 
GDPR Compliance No 
IAB Compliance No 
Reporting / Analytics No 
Responsive Design No 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Data Governance

Access Control No 
Data Discovery No 
Data Mapping No 
Data Profiling No 
Deletion Management No 
Email Management No 
Policy Management No 
Process Management No 
Roles Management No 
Storage Management No 

Data Management

Customer Data Yes 
Data Analysis Yes 
Data Capture Yes 
Data Integration Yes 
Data Migration Yes 
Data Quality Control Yes 
Data Security Yes 
Information Governance Yes 
Master Data Management Yes 
Match & Merge Yes 

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Data Quality

Address Validation No 
Data Deduplication Yes 
Data Discovery Yes 
Data Profililng Yes 
Master Data Management Yes 
Match & Merge Yes 
Metadata Management No 

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Master Data Management

Data Governance Yes 
Data Masking Yes 
Data Source Integrations Yes 
Hierarchy Management No 
Match & Merge Yes 
Metadata Management No 
Multi-Domain Yes 
Process Management Yes 
Relationship Mapping Yes 
Visualization No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing Yes 
Behavioral Targeting Yes 
Campaign Segmentation Yes 
Content Analytics No 
Contextual Targeting Yes 
Customer Profiles Yes 
Experience Management Yes 
Recommendation Engine Yes 
Website Personalization Yes 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Product Features

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