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Description
Segment's EDI platform enables B2B communication around the world by translating international EDI standards files into B2B files like Purchase Order, Shipping Certificate and Invoices.
Our platform makes it possible to manage all communication securely and encrypted, in any data structure you choose (such as X12 or EDIFACT)
If your business partner asks you to use an international EDI standards, you're in good hands. We will gladly provide expert EDI services.
Description
Discover how your team can efficiently handle orders and requests, streamline marketing efforts, and evaluate performance metrics. All incoming orders are consolidated into a unified list that is then allocated to operators for processing. Every customer maintains a comprehensive communication history, regardless of the channel used. Automated triggers efficiently assign tasks to staff, send customer notifications, and update their information seamlessly. Operators benefit from a unified interface, eliminating the need to exit the CRM to check stock levels, generate invoices, or schedule deliveries. Aggregate customer information from various channels within the CRM system, enabling effective database segmentation based on this data. Implement automatic strategies designed to boost repeat sales while delivering personalized marketing campaigns to segmented audiences. Engage with customers through messaging apps directly within the CRM platform, and access past customer interactions with just two clicks. Additionally, create orders directly from CRM conversations and verify product availability using the integrated catalog. This comprehensive approach enhances operational efficiency and fosters stronger customer relationships.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Alfa-Track
No
CS-Cart Free
No
Calltouch
No
Carrot quest
No
Close
Yes
CoMagic
No
FROGED
Yes
Firmnav
Yes
Fundify
Yes
Great Question
Yes
Integrations
Alfa-Track
Yes
CS-Cart Free
Yes
Calltouch
Yes
Carrot quest
Yes
Close
No
CoMagic
Yes
FROGED
No
Firmnav
No
Fundify
No
Great Question
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Segment Information Technologies
Founded
1999
Country
Israel
Website
www.segment.co.il/edi-communication/
Vendor Details
Company Name
retailCRM
Country
Russia
Website
www.retailcrm.pro/
Product Features
EDI
AS2 Applications
Yes
AS2 Specification Compliance
Yes
Archiving & Retention
Yes
Certificate Management
Yes
Configuration Data Searching
Yes
Data Format Translator
Yes
Flexible Licensing
Yes
Full Logging
Yes
Labeling
Yes
Electronic Data Capture
Audit Trail
Yes
CRF Tracking
Yes
Data Entry
Yes
Data Verification
Yes
Distributed Capture
Yes
Document Imaging
Yes
Document Indexing
Yes
Forms Management
Yes
Remote Capture
Yes
Study Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
