Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize Seenit, a platform for user-generated videos, to gather and refine footage from your business that will help attract talent, improve your employer brand, and foster engagement among colleagues. User-generated video (UGV) is created by individuals rather than a professional team, making it a more relatable, credible, and effective method of content creation that can involve anyone, anywhere. Seenit empowers organizations to source and curate videos from a diverse range of contributors, including employees, loyal customers, and enthusiastic supporters, encouraging interaction and creativity within your community. By providing clear filming guidelines, you can ensure the content is both relevant and of high quality. Fully compliant with GDPR regulations, your community’s data is safeguarded, and all content rights are secured. With our user-friendly online editing suite, anyone can take on the role of an editor, while our advanced video intelligence tools enable you to maximize the value of each submission, enhancing overall content quality and impact. By leveraging this innovative approach, businesses can create a more dynamic and authentic connection with their audience.
Description
ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.
API Access
Has API
No
API Access
Has API
No
Integrations
Acqueon
No
Amazon Connect
No
Avaya Aura
No
Forward
Yes
Webex Contact Center
No
Integrations
Acqueon
Yes
Amazon Connect
Yes
Avaya Aura
Yes
Forward
No
Webex Contact Center
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Seenit
Country
United Kingdom
Website
seenit.io
Vendor Details
Company Name
Servion Global Solutions
Founded
1995
Country
India
Website
servion.com/solutions/video-engagement/
Product Features
Video
Analytics
Yes
Brand Overlay
Yes
Bulk Uploading
Yes
Closed Captions
No
Mobile Screen Support
No
Privacy Options
Yes
Social Sharing
Yes
Video Looping
No
Video Streaming
No
Video Advertising
Ad Optimization
No
Collaboration Tools
No
Creative Asset Management
No
Demand-Side Platform (DSP)
No
Design Ads
No
Display Advertising
No
In-App Video
No
Media Buying
No
Reporting / Analytics
No
Social Advertising
No
Supply-Side Platform (SSP)
No
Video Monetization
No
Video Marketing
Analytics / Reporting
No
Chat / Messaging
No
Customizable Branding
No
Customizable CTAs
No
Lead Capture
No
Media Library
No
Multi-Platform Distribution
No
ROI Tracking
No
Social Sharing
No
Templates
No
Video Editing
No
Product Features
Video Marketing
Analytics / Reporting
No
Chat / Messaging
No
Customizable Branding
No
Customizable CTAs
No
Lead Capture
No
Media Library
No
Multi-Platform Distribution
No
ROI Tracking
No
Social Sharing
No
Templates
No
Video Editing
No