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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Utilize Seenit, a platform for user-generated videos, to gather and refine footage from your business that will help attract talent, improve your employer brand, and foster engagement among colleagues. User-generated video (UGV) is created by individuals rather than a professional team, making it a more relatable, credible, and effective method of content creation that can involve anyone, anywhere. Seenit empowers organizations to source and curate videos from a diverse range of contributors, including employees, loyal customers, and enthusiastic supporters, encouraging interaction and creativity within your community. By providing clear filming guidelines, you can ensure the content is both relevant and of high quality. Fully compliant with GDPR regulations, your community’s data is safeguarded, and all content rights are secured. With our user-friendly online editing suite, anyone can take on the role of an editor, while our advanced video intelligence tools enable you to maximize the value of each submission, enhancing overall content quality and impact. By leveraging this innovative approach, businesses can create a more dynamic and authentic connection with their audience.

Description

ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acqueon No 
Amazon Connect No 
Avaya Aura No 
Forward Yes 
Webex Contact Center No 

Integrations

Acqueon Yes 
Amazon Connect Yes 
Avaya Aura Yes 
Forward No 
Webex Contact Center Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Seenit

Country

United Kingdom

Website

seenit.io

Vendor Details

Company Name

Servion Global Solutions

Founded

1995

Country

India

Website

servion.com/solutions/video-engagement/

Product Features

Video

Analytics Yes 
Brand Overlay Yes 
Bulk Uploading Yes 
Closed Captions No 
Mobile Screen Support No 
Privacy Options Yes 
Social Sharing Yes 
Video Looping No 
Video Streaming No 

Video Advertising

Ad Optimization No 
Collaboration Tools No 
Creative Asset Management No 
Demand-Side Platform (DSP) No 
Design Ads No 
Display Advertising No 
In-App Video No 
Media Buying No 
Reporting / Analytics No 
Social Advertising No 
Supply-Side Platform (SSP) No 
Video Monetization No 

Video Marketing

Analytics / Reporting No 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs No 
Lead Capture No 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing No 
Templates No 
Video Editing No 

Product Features

Video Marketing

Analytics / Reporting No 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs No 
Lead Capture No 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing No 
Templates No 
Video Editing No 

Alternatives

Alternatives

Sezion Reviews

Sezion

SEZION DIGITAL