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Average Ratings 0 Ratings
Description
SecurityTime is an advanced security guard management software that leverages AI technology specifically designed for contemporary security firms in Australia. It enhances operational efficiency by consolidating various functions such as scheduling, GPS-based clock-in/out, automated timesheet management, payroll processing, invoicing, compliance tracking, and real-time monitoring of guards into a single platform.
One of its most impressive features is the AI Voice Call Agent, which proactively contacts tardy guards within minutes to verify their estimated time of arrival and issues weekly reminders regarding compliance for expiring licenses, effectively minimizing no-shows and mitigating compliance risks without requiring manual intervention.
With an intuitive admin dashboard and accessible mobile applications for guards available on both iOS and Android, SecurityTime eliminates the need for spreadsheets, phone calls, and disjointed systems, providing a streamlined solution. Tailored for security companies, contractors, and operations managers, it empowers businesses to scale effectively while maintaining high operational standards. This comprehensive approach ensures that all aspects of security management are seamlessly integrated and easily managed.
Description
TalaGuard Pro serves as a desktop assistant for Windows, tailored specifically for call center agents by offering immediate assistance during customer interactions. Users can access suggested replies from the team's knowledge base by hitting F1, or utilize F3 to inquire about policy-related questions answered directly from its documentation. Upon concluding each call, TalaGuard Pro automatically compiles a structured summary of the conversation.
Leaders and quality assurance personnel have the ability to examine call records, QMS ratings, coaching feedback, and the option for automated quality assessments. Administrators can configure system settings through a hierarchy based on user roles. To ensure privacy, customer information can be obscured prior to being processed by the AI, and teams have the flexibility to implement their own AI key.
Developed by a previous call center representative, TalaGuard Pro incorporates hotkeys and concise responses during calls. Its features encompass Help Me, Policy Chat, automated call notes, QMS evaluation, templates from the industry knowledge base, and capabilities for transcribing meetings. An accessible browser demo is available without any sign-up requirements, and subscription plans offer a 14-day free trial that does not necessitate a credit card for activation. Additionally, the platform continuously evolves to meet the dynamic needs of the call center environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Claude
No
Pricing Details
$10/month
Free Trial
Yes
Free Version
No
Pricing Details
$20/user/month
Solo is $25/month flat for one agent. Starter is $25/seat/month for 3–10 agents; Growth is $20/seat/month for 11–50 agents. Rates are billed monthly; Enterprise pricing is custom. All plans include a 14-day free trial with no credit card required. Annual billing is offered with two months free.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SecurityTime
Founded
2021
Country
Australia
Website
securitytime.com.au
Vendor Details
Company Name
TALAGUARD SOFTWARE DEVELOPMENT SERVICE
Founded
2026
Country
Philippines
Website
talaguard.pro