Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SecureDesk is a self-hosted platform aimed at remote support and device management specifically for Windows systems, ensuring that the user's own infrastructure handles all interactions without relying on external cloud services. It features two modes of connection: attended sessions, which provide real-time assistance with the end user's approval, and unattended access for managing devices that do not have staff present, like servers or kiosks. Additionally, for more complex troubleshooting needs, technicians can access a SYSTEM-level shell to execute administrative commands directly on the device. Central to its architecture is a robust encryption model; both the technician's console and the remote device independently create their own AES-256-GCM encryption keys, with connections initiated solely from the endpoints. The self-hosted relay that facilitates each session only transmits encrypted data and does not possess any keys, ensuring that even the operator of the relay cannot decrypt or view the content of the sessions. This design not only enhances security but also provides peace of mind to users who prioritize data protection during remote interactions.

Description

Utilize Solar-PuTTY on Windows to connect effortlessly to any server or device within your network, allowing for professional management of remote sessions. With a convenient tabbed interface, you can handle multiple sessions from a single console, and easily save credentials or private keys for quick access during logins. Additionally, automate your scripts upon establishing a connection and benefit from the seamless Windows Search integration to locate your saved sessions without hassle. There's no need for installation, making remote session management more accessible and comfortable than ever before! Dive into the world of Solar-PuTTY, the SSH client that fulfills all your needs, while also enabling you to identify and address application or server issues before they escalate. With over 1200 application performance monitoring templates, you can keep track of server performance and hardware health, swiftly pinpointing the root causes of any problems. Moreover, it supports monitoring for infrastructures on both Azure and AWS, ensuring you are always aware of server statuses and application functionality, complete with support for SCP, SSH, Telnet, and SFTP. Save your credentials, including private keys, for simplified auto-login, enhancing your overall efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Microsoft Azure No 
Windows Search No 

Integrations

Amazon Web Services (AWS) Yes 
Microsoft Azure Yes 
Windows Search Yes 

Pricing Details

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Trial No 
Free Version Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Rubix Technology

Founded

2012

Country

United States

Website

www.rubixtechnology.com

Vendor Details

Company Name

Solarwinds

Country

United States

Website

www.solarwinds.com/free-tools/solar-putty

Product Features

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback No 

Product Features

Alternatives

HelpWire Reviews

HelpWire

Electronic Team, Inc.

Alternatives

Terminals Reviews

Terminals

TECHNLG