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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Secunet SBC, crafted in collaboration with Secunet, is engineered to meet the stringent security requirements of institutions that demand top-tier protection. This innovative solution merges FRAFOS technology with the robust secunetWall firewall, creating a secure environment that ensures comprehensive protection and filtering of data streams across various levels, including network, transport, voice, and application layers. With its certification from the German Federal Office for Information Security (BSI) under ID BSI-DSZ-CC-1089, it achieves the coveted CC EAL 4+ rating, signifying its resilience against significant cyber threats. Furthermore, the Secunet SBC boasts exceptional integration capabilities, as acknowledged by telephone system manufacturer Mitel, which has granted it the Mitel compatible seal while recognizing Secunet as a trusted Mitel Developer Partner. Among the standout features are secure VoIP communication between internal and external networks, adaptable audio and video gateway functionalities, user-friendly GUI-driven administration, remote configuration and updates, and enhanced system reliability through failover and georedundancy across multiple locations. Additionally, this product not only safeguards communications but also positions organizations for future technological advancements.

Description

At Soft-ex, we empower Digital Service Providers (DSPs) to improve customer satisfaction while lowering their billing and customer service expenses through our innovative interactive billing communications solutions designed for both B2B and B2C markets. For Unified Communications (UC) providers along with their enterprise customers, we offer cutting-edge UC analytics solutions aimed at enhancing infrastructure efficiency, performance metrics, and cost management in collaboration efforts. Our offerings yield measurable benefits by effectively consolidating and utilizing existing billing systems (such as CSG, Amdocs, and Netcracker) alongside UC platforms (including Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya). As a recognized technical partner of leading players in the UC market, we provide unique value to resellers of Session Border Controllers (SBCs) in response to the growing needs of enterprise clients. Our integration capabilities ensure a smooth transition, whether you are launching new systems or replacing outdated ones, thereby maintaining a crucial link between billing communications and collaboration analytics for your customers. This approach not only fosters better customer engagement but also strengthens the overall operational framework for service providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amdocs Customer Experience Suite No 
Avaya Cloud Office No 
Cisco CX Cloud No 
MiCloud Connect No 
Microsoft Teams No 
Netcracker No 
Zoom No 

Integrations

Amdocs Customer Experience Suite Yes 
Avaya Cloud Office Yes 
Cisco CX Cloud Yes 
MiCloud Connect Yes 
Microsoft Teams Yes 
Netcracker Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FRAFOS

Founded

2010

Country

Germany

Website

www.frafos.com/secunet-sbc

Vendor Details

Company Name

Soft-ex

Founded

1989

Country

Ireland

Website

www.soft-ex.net/solution

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

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