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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Since its launch in 1993, TENA’s SECONDLOOK Audit Software has consistently adapted to meet the growing complexities of the mortgage quality control landscape. This robust tool is not only customizable and scalable but also cost-effective, packed with thousands of prewritten inquiries to ensure compliance with federal laws, state regulations, and various agency lending or servicing standards. Whether you are engaged in lending, servicing, or both, SECONDLOOK Audit Software simplifies your quality control operations with user-friendly tools designed to effectively manage your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team ensure that all products and services remain aligned with the latest agency standards. Ongoing monitoring and analysis of statutory and regulatory changes, along with relevant interpretations, bulletins, and memoranda, guarantee that the software stays up-to-date. Any modifications that impact residential lending and servicing requirements are promptly integrated into the updates of the audit questions, ensuring users are always informed and compliant. This adaptability positions SECONDLOOK Audit Software as a vital resource for professionals navigating the intricate world of mortgage quality control.

Description

As trailblazers in lending AI, TRUE generates precise data that enhances automation and streamlines every phase of the lending journey, enabling financial institutions to swiftly process loans, significantly reduce expenses and risks, and greatly enhance the customer experience. The demand for mortgages and refinancing remains robust; however, traditional technologies and protracted manual procedures can lead to closings extending from 30 to 120 days, imposing an average cost of $9,000 per settlement on consumers. Each phase of the mortgage process demands considerable knowledge work, yet the presence of non-standardized methods complicates the sharing of resulting outputs. Moreover, compliance with security and regulatory requirements makes it challenging to outsource tasks effectively. In order to meet consumer demands for quicker turnaround times, mortgage originators, insurers, servicers, and solution providers are required to minimize process friction, accelerate their workflows, and adapt their workforce as needed to respond to fluctuating workloads. By doing so, they can not only satisfy client expectations but also create a more efficient and responsive lending environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TENA Companies

Founded

1982

Country

United States

Website

www.tenaco.com/secondlook-software/

Vendor Details

Company Name

TRUE

Country

United States

Website

true.ai/

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management No 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

Product Features

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents Yes 
Commercial Mortgages Yes 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management No 
Electronic Applications No 
Government Loans No 
Loan Origination Yes 
Loan Servicing Yes 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages Yes 

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