Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Since its launch in 1993, TENA’s SECONDLOOK Audit Software has consistently adapted to meet the growing complexities of the mortgage quality control landscape. This robust tool is not only customizable and scalable but also cost-effective, packed with thousands of prewritten inquiries to ensure compliance with federal laws, state regulations, and various agency lending or servicing standards. Whether you are engaged in lending, servicing, or both, SECONDLOOK Audit Software simplifies your quality control operations with user-friendly tools designed to effectively manage your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team ensure that all products and services remain aligned with the latest agency standards. Ongoing monitoring and analysis of statutory and regulatory changes, along with relevant interpretations, bulletins, and memoranda, guarantee that the software stays up-to-date. Any modifications that impact residential lending and servicing requirements are promptly integrated into the updates of the audit questions, ensuring users are always informed and compliant. This adaptability positions SECONDLOOK Audit Software as a vital resource for professionals navigating the intricate world of mortgage quality control.
Description
As trailblazers in lending AI, TRUE generates precise data that enhances automation and streamlines every phase of the lending journey, enabling financial institutions to swiftly process loans, significantly reduce expenses and risks, and greatly enhance the customer experience. The demand for mortgages and refinancing remains robust; however, traditional technologies and protracted manual procedures can lead to closings extending from 30 to 120 days, imposing an average cost of $9,000 per settlement on consumers. Each phase of the mortgage process demands considerable knowledge work, yet the presence of non-standardized methods complicates the sharing of resulting outputs. Moreover, compliance with security and regulatory requirements makes it challenging to outsource tasks effectively. In order to meet consumer demands for quicker turnaround times, mortgage originators, insurers, servicers, and solution providers are required to minimize process friction, accelerate their workflows, and adapt their workforce as needed to respond to fluctuating workloads. By doing so, they can not only satisfy client expectations but also create a more efficient and responsive lending environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TENA Companies
Founded
1982
Country
United States
Website
www.tenaco.com/secondlook-software/
Vendor Details
Company Name
TRUE
Country
United States
Website
true.ai/
Product Features
Audit
Alerts / Notifications
No
Audit Planning
No
Compliance Management
No
Dashboard
No
Exceptions Management
No
Forms Management
No
Issue Management
No
Mobile Access
No
Multi-Year Planning
No
Risk Assessment
No
Workflow Management
No
Product Features
Mortgage and Loans
Amortization Schedule
No
Client Database
No
Closing Documents
Yes
Commercial Mortgages
Yes
Contact Management
No
Credit Reporting
No
Customer Statements
No
Document Management
No
Electronic Applications
No
Government Loans
No
Loan Origination
Yes
Loan Servicing
Yes
Pipeline Management
No
Pre-Qualification
No
Refinance Management
No
Residential Mortgages
Yes