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Description
Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.
Description
Ensure the accuracy of health records, minimize liability, and enhance resident satisfaction by utilizing a comprehensive electronic health record system tailored specifically for senior living providers. Integrate the EHR seamlessly with all aspects of your senior living operations to lower costs, boost occupancy rates, and improve care quality—covering areas such as property management, accounting, marketing, electronic leasing, customer relationship management, online resident services, and mobile applications. Deliver real-time, comprehensive operational oversight through sophisticated clinical reporting, centralized resident information, in-depth analytics, and immediate access to financial insights. By streamlining record management and facilitating easier information exchange, caregivers can dedicate more time to residents while significantly reducing the risk of errors, thus enhancing the overall quality of care. This integrated approach not only fosters a more efficient workflow but also contributes to a more satisfying living experience for all residents involved.
API Access
Has API
No
API Access
Has API
No
Integrations
AppFolio Property Manager
Yes
AppWork
No
Carefeed
No
Conservice
No
Della
No
DocuTrack
No
Domos
No
EZ Screen
No
FrameworkLTC
No
Go Icon
No
Integrations
AppFolio Property Manager
No
AppWork
Yes
Carefeed
Yes
Conservice
Yes
Della
Yes
DocuTrack
Yes
Domos
Yes
EZ Screen
Yes
FrameworkLTC
Yes
Go Icon
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Second Nature
Founded
2012
Country
United States
Website
www.secondnature.com
Vendor Details
Company Name
Yardi
Founded
1984
Country
United States
Website
www.yardi.com/products/ehr-senior-care/
Product Features
Product Features
Electronic Medical Records (EMR)
Appointment Management
No
Charting
No
Compliance Tracking
No
E-Prescribing
No
E/M Coding
No
HIPAA Compliant
No
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
No
Patient Portal
No
Self Service Portal
No
Voice Recognition
No
