Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.
Description
Usewalter is a company located in Montreal that offers a smart building technology SaaS solution tailored for property managers and residents in densely populated urban settings, accessible through both a mobile app and an online platform. Marketed as 'the essential app for contemporary living', Usewalter streamlines the management of buildings by focusing on crucial aspects such as communication, Internet of Things (IoT) management, and commerce and delivery services within both residential and commercial properties. By adopting Usewalter, property owners can distinguish their buildings while providing an enhanced living experience for their residents. Residents benefit from the ability to communicate directly with their property managers or stay informed about building-wide announcements via the app or online platform. Usewalter aims to transform residential living into a vibrant community experience, fostering connections among residents and local service providers. Additionally, the digital concierge feature offers access to premium in-home services like housekeeping, further enriching the lifestyle of residents. This innovative approach not only improves convenience but also fosters a sense of belonging within the community.
API Access
Has API
No
API Access
Has API
No
Integrations
AppFolio Property Manager
Yes
Condo Manager
No
Maestro
Yes
Propertyware
Yes
Rentvine
Yes
Integrations
AppFolio Property Manager
No
Condo Manager
Yes
Maestro
No
Propertyware
No
Rentvine
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Second Nature
Founded
2012
Country
United States
Website
www.secondnature.com
Vendor Details
Company Name
Walter
Country
Canada
Website
usewalter.com
Product Features
Product Features
Real Estate Property Management
Billing & Invoicing
No
Commercial Properties
No
Contact Management
No
Credit Check
No
Expense Management
No
Insurance Management
No
Landlord Database
No
Late Fee Calculation
No
Lease Management
No
Maintenance Management
No
Owner Portal
No
Payment Processing
No
Portfolio Management
No
Rent Tracking
No
Residential Properties
No
Tax Management
No
Tenant Database
No
Tenant Portal
No
Vacancy Tracking
No
Website Management
No