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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.

Description

Usewalter is a company located in Montreal that offers a smart building technology SaaS solution tailored for property managers and residents in densely populated urban settings, accessible through both a mobile app and an online platform. Marketed as 'the essential app for contemporary living', Usewalter streamlines the management of buildings by focusing on crucial aspects such as communication, Internet of Things (IoT) management, and commerce and delivery services within both residential and commercial properties. By adopting Usewalter, property owners can distinguish their buildings while providing an enhanced living experience for their residents. Residents benefit from the ability to communicate directly with their property managers or stay informed about building-wide announcements via the app or online platform. Usewalter aims to transform residential living into a vibrant community experience, fostering connections among residents and local service providers. Additionally, the digital concierge feature offers access to premium in-home services like housekeeping, further enriching the lifestyle of residents. This innovative approach not only improves convenience but also fosters a sense of belonging within the community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppFolio Property Manager Yes 
Condo Manager No 
Maestro Yes 
Propertyware Yes 
Rentvine Yes 

Integrations

AppFolio Property Manager No 
Condo Manager Yes 
Maestro No 
Propertyware No 
Rentvine No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Second Nature

Founded

2012

Country

United States

Website

www.secondnature.com

Vendor Details

Company Name

Walter

Country

Canada

Website

usewalter.com

Product Features

Product Features

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties No 
Contact Management No 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation No 
Lease Management No 
Maintenance Management No 
Owner Portal No 
Payment Processing No 
Portfolio Management No 
Rent Tracking No 
Residential Properties No 
Tax Management No 
Tenant Database No 
Tenant Portal No 
Vacancy Tracking No 
Website Management No 

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