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Description
Only around 4% of diners tend to be no-shows. How frequently can you achieve full capacity in your restaurant? What strategies do you implement when customers cancel on short notice? In the long run, how do you attract new patrons? What are some cost-effective ways to re-engage your regular customers? Additionally, how can you fill empty seats at the last minute when your restaurant has availability? Running your restaurant is a passion for you; you aim to manage it effectively with your team while providing guests with a remarkable dining experience, featuring delicious cuisine and genuine service. It's crucial to take charge of your operations, determining the timing, methods, and costs associated with your restaurant's activities, which will help you avoid reliance on a single online platform. Embracing this independence fosters freedom, and with that freedom comes the potential for creativity, ultimately leading to sustained success. Seatris.ai serves as a cutting-edge reservation and marketing automation tool designed for hosts, waitstaff, and marketing teams, streamlining processes and enhancing the overall guest experience. By leveraging such technology, restaurant owners can navigate challenges more efficiently while focusing on delivering memorable dining experiences.
Description
We bring restaurants and guests together, working to strengthen their connection through a seamless and memorable experience. By blending modern technology with the human touch, we provide restaurants with the essential tools, services, and support they need to operate more efficiently, increase profitability, and create exceptional experiences for their guests. Zenchef is an all-in-one, fully integrated platform that covers reservations, mobile payments, and customer loyalty. Since its creation in 2010, Zenchef has served over 7,000 customers across 15 countries, providing restaurateurs with a comprehensive customer experience management tool that covers the entire service journey—before, during, and after the meal. With no commissions or intermediaries, restaurant owners maintain full independence. With one intuitive software, restaurant owners can easily manage reservations, websites, digital menus, click & collect services, reviews, customer databases, digital payments via QR code, and marketing campaigns. The platform also provides a simple, effective way to engage customers through personalized offers. Zenchef’s platform has shown to save up to 2 hours a day, reduce no-shows to less than 1%, and increase table turnover by 30%.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Lightspeed Retail
No
Painapo
No
Zelty
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Seatris
Founded
2013
Country
Germany
Website
seatris.com
Vendor Details
Company Name
Zenchef
Founded
2010
Country
France
Website
www.zenchef.com
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
Yes
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
