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Description
Only around 4% of diners tend to be no-shows. How frequently can you achieve full capacity in your restaurant? What strategies do you implement when customers cancel on short notice? In the long run, how do you attract new patrons? What are some cost-effective ways to re-engage your regular customers? Additionally, how can you fill empty seats at the last minute when your restaurant has availability? Running your restaurant is a passion for you; you aim to manage it effectively with your team while providing guests with a remarkable dining experience, featuring delicious cuisine and genuine service. It's crucial to take charge of your operations, determining the timing, methods, and costs associated with your restaurant's activities, which will help you avoid reliance on a single online platform. Embracing this independence fosters freedom, and with that freedom comes the potential for creativity, ultimately leading to sustained success. Seatris.ai serves as a cutting-edge reservation and marketing automation tool designed for hosts, waitstaff, and marketing teams, streamlining processes and enhancing the overall guest experience. By leveraging such technology, restaurant owners can navigate challenges more efficiently while focusing on delivering memorable dining experiences.
Description
SevenRooms, a guest experience and retention platform, helps hospitality operators acquire, engage and retain more customers -- both on- and off-premise. The platform connects hospitality operators with data across the guest journey, allowing them to drive revenue and profitability. SevenRooms was founded in 2011 and venture-backed both by Amazon, Comcast Ventures, and Providence Strategic Growth. It has dining, hotel F&B and entertainment clients around the world, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina,Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ARP.top
No
Atlas Direct Tips
No
FatooraOnline
No
Google Maps
No
Meltano
No
Mosaic by MethodWorx
No
OpenTable
No
Painapo
No
Pandium
No
PeopleVine
No
Integrations
ARP.top
Yes
Atlas Direct Tips
Yes
FatooraOnline
Yes
Google Maps
Yes
Meltano
Yes
Mosaic by MethodWorx
Yes
OpenTable
Yes
Painapo
Yes
Pandium
Yes
PeopleVine
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Seatris
Founded
2013
Country
Germany
Website
seatris.com
Vendor Details
Company Name
SevenRooms
Founded
2011
Country
United States
Website
www.sevenrooms.com
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Waitlist
Alerts/Notifications
Yes
Customer Database
Yes
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
