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Description
Seaware provides top-tier resorts with impressive tools to enhance profitability, featuring extensive revenue optimization, the ability to create attractive packages, smooth integration with corporate websites, and specialized marketing program management. Their reservation system empowers hotels and resorts to increase operational efficiency and improve customer satisfaction while simultaneously lowering sales costs through effective sales, marketing, and revenue management strategies for their inventories. Additionally, it offers detailed management of dining options, conference rooms, workshops, and spa treatments, ensuring precise scheduling and capacity oversight. Transportation services are also available, covering air travel, transfers, and bus connections. Furthermore, the system allows for the management of additional support services and miscellaneous items while maintaining capacity control. Room allotments can be easily managed, and it accommodates both simple and intricate travel routes, whether for short excursions or extended trips. Seaware's packaging features include both optional and mandatory components, along with a flexible loyalty program that enables customers to earn and redeem rewards efficiently. This comprehensive approach ensures that resorts can cater to diverse customer needs while maximizing their operational potential.
Description
SevenRooms, a guest experience and retention platform, helps hospitality operators acquire, engage and retain more customers -- both on- and off-premise. The platform connects hospitality operators with data across the guest journey, allowing them to drive revenue and profitability. SevenRooms was founded in 2011 and venture-backed both by Amazon, Comcast Ventures, and Providence Strategic Growth. It has dining, hotel F&B and entertainment clients around the world, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina,Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Agilysys Spa
No
Atlas Direct Tips
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cybersource
No
Everyware
No
Fydelia
No
Instagram
No
Mailchimp
No
Meltano
No
Integrations
Agilysys Spa
Yes
Atlas Direct Tips
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cybersource
Yes
Everyware
Yes
Fydelia
Yes
Instagram
Yes
Mailchimp
Yes
Meltano
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Versonix
Website
www.versonix.com/seaware-for-hotels-and-resorts-2/
Vendor Details
Company Name
SevenRooms
Founded
2011
Country
United States
Website
www.sevenrooms.com
Product Features
Reservations
Activities Booking
Yes
Booking Notes
No
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Waitlist
Alerts/Notifications
Yes
Customer Database
Yes
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
